Automotive Sales Assistant

Mercedes-Benz of Ontario; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent automotive dealership in Canada is seeking an Automotive Sales Assistant to support a senior salesperson. The ideal candidate will have excellent customer service skills and a strong work ethic. Responsibilities include responding to sales leads, assisting customers with vehicle selection, and resolving any complaints to ensure a positive experience. Competitive pay of $18/hour and a range of benefits such as health and dental insurance are offered. Join us for a rewarding opportunity in a dynamic environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Qualifications

• Must have a High School Diploma or equivalent.
• Previous experience in a similar role is preferred.
• Valid in-state driver's license and clean driving record.

Responsibilities

• Respond to incoming sales leads professionally.
• Assist customers in selecting vehicles.
• Resolve customer complaints to maintain satisfaction.

Skills

Customer service skills

Communication skills

Team player

Product knowledge

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Your next opportunity awaits at Mercedes-Benz of Ontario. We are hiring an Automotive Sales Assistant to join our team!

The Automotive Sales Assistant provides support to a senior salesperson in presenting the product, aiding in the sales process and delivering New or Pre-owned vehicles to the customer. The Automotive Sales Assistant must be comfortable providing information and accommodating the guest to ensure an exceptional experience. The assistant must be friendly, enthusiastic, articulate, and a self-motivated team player, maintaining a positive attitude and excellent work ethic.

Responsibilities

• Respond to incoming sales leads in a professional manner.
• Assist customers in appropriate vehicle selection providing the highest level of product and industry knowledge to ensure the highest level of customer happiness.
• Direct customers to product
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• High School Diploma or equivalent
• Previous experience in a similar role preferred
• Previous experience with a CRM preferred
• Valid in-state driver's license and clean driving record

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Pay

$18 - $18 / hour

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer