Automotive Receptionist

NewRoads Automotive Group; Richmond Hill; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Discounted vehicle purchasing program

RRSP matching

Referral bonuses

Extended health and dental for full‑t​

Job summary

NewRoads Subaru Richmond Hill, a division of OpenRoad Auto Group, is seeking an Administration professional to manage front-desk activities and provide clerical support. You’ll handle calls, greet visitors, and coordinate communications across dealership departments in a fast-paced environment.

The role includes filing, data entry, mail handling, and assisting with dealer trades and vehicle licensing as needed.

Qualifications

• Professional phone manner.
• Good interpersonal and organizational skills.
• Professional business appearance.
• Previous dealership experience is an asset.

Responsibilities

• Promptly answering the telephone in a warm and inviting manner.
• Operating a multi-line telephone system and transferring calls to appropriate representatives.
• Responding to emails promptly.
• Welcoming on-site customers and directing them to the appropriate personnel.
• Performing various clerical and administrative duties.
• Communicating professionally with inquirers and visitors.
• Maintaining the reception area in a tidy and presentable manner.
• Assisting in the administration and coordination of dealer trades when necessary.
• Stocking vehicles and licensing new and used vehicles when necessary.
• Distributing mail and coordinating courier pickups.

Skills

Professional phone manner

Interpersonal & organizational skills

Professional business appearance

Dealership experience (asset)

Job description

Dealership: NewRoads Subaru Richmond Hill, a division of OpenRoad Auto Group

Department: Administration

Compensation: $19-20/hour

We are proud of our forward-thinking culture developed over40 years of continuous improvement initiatives. OpenRoad is one of the largestand fastest growing automotive retail groups in the country ( representing 23 brands across 44locations) with a shared vision tobecome the national automotive leader in customer experience. As one of“Canada’s Best Employers” and “Best Managed Companies”, we are looking for teamplayers who are excited to continually learn, work hard, and take ownership oftheir role.

Our size doesn't define us, our people do. No one is just anumber here, everyone matters, and our culture is the foundation of oursuccess.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with avariety of OEM Brands including Acura,Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda,Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram,Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks andbenefits, including a Discounted Vehicle Purchasing Program, RRSPmatching, and referral bonuses
• Comprehensive extendedhealth and dental plan (applicable for full-time positions only)
• Strong focus on training, development,and internal promotion opportunities
• Be part of collaborative,friendly, and progressive work culture with an emphasis on transparency,innovation, relationship, and empowerment
• Be part of a culture thatcelebrates you through employee recognition programs and engagement events

ROLE &RESPONSIBILITIES:

• Promptly answering thetelephone in a warm and inviting manner;
• Operating a multi-linetelephone system, transferring calls to appropriate sales representativesor departments;
• Responding to emailspromptly;
• Welcoming on-sitecustomers, determining the nature of business, and announcing visitors toappropriate personnel when necessary;
• Performing variousclerical and administrative duties;
• Communicating withinquirers and visitors in a professional, friendly and effective manner;
• Acquiring basic knowledgeabout the dealership in order to be able to respond to inquiries forgeneral information;
• Maintaining the receptionarea in a tidy and presentable manner;
• Assisting in the administrationand coordination of dealer trades when necessary;
• Stocking in vehicles whennecessary;
• Licensing new and usedvehicles when necessary;
• Distributing mail andcoordinating all courier pickup when necessary

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Professional phone manner;
• Good interpersonal andorganizational skills;
• Professional businessappearance;
• Previous dealershipexperience is an asset

We are an equal opportunity employer that values diversity,inclusion, and respect in the workplace. We are committed to creatingopportunities for our associates to learn, advance their careers, and reachtheir full potential.

This job posting is for an existing position within ourorganization, and we are actively seeking qualified candidates to fill thisrole. We prioritize transparency in our hiring practices and strive to provideapplicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessibleemployment practices that are in compliance with the Accessibility forOntarians with Disabilities Act (AODA). Accommodations are available on requestfor candidates taking part in all aspects of the selection process.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, onlythose selected for an interview will be contacted.