Automotive Parts Specialist

UAP Inc.; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading auto parts company in Toronto is looking for a Parts Specialist to manage parts and inventory for major clients while providing exceptional customer service. You will be responsible for processing orders, locating parts, and ensuring accurate deliveries in a dynamic environment. Ideal candidates have experience with automotive parts, strong communication skills, and the ability to thrive in a fast-paced setting. This role offers competitive hourly pay from CAD 26.40 to CAD 31.50, along with benefits and ongoing training.

Benefits

Corporate discounts

Ongoing training and career growth

Diverse workplace with inclusion and equity

Qualifications

• Experience with automotive or heavy vehicle parts (or related field).
• Strong written and verbal communication skills.
• Comfortable in a fleet shop environment.
• Ability to prioritize and work in a fast-paced, detail-oriented setting.
• Proficient with computers and catalog navigation.
• Team-oriented with excellent listening and customer service skills.
• Able to lift up to 50 lbs.

Responsibilities

• Manage parts and inventory for a NAPA customer or partner.
• Provide exceptional customer service to partners and customers.
• Process orders and follow up as needed.
• Locate parts and ensure accurate delivery.
• Offer product knowledge and recommend suitable parts.
• Use computerized and paper catalog systems efficiently.

Skills

Experience with automotive or heavy vehicle parts

Strong written and verbal communication

Customer service skills

Ability to work in a fast-paced environment

Proficient with computers

Job description

• Compensation: CAD 26.4 - CAD 31.5 - hourly

Company Description

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country;we alsohelp keep Canadians movingforward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada. If the hat fits, we’d be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

NAPA is more than a parts store—our Integrated Business Solutions (IBS) Division provides on-site parts management for major clients like city and government facilities, helping businesses run smoothly.

NAPA IBS partners with companies needing expert parts department support, acting as a “store within a company.” We serve government maintenance, utilities, construction, dealerships, and more, offering parts management, supply chain expertise, and top-notch service to boost efficiency and profitability.

Join us to work in a dynamic environment with pay from $26.40 to $31.50 per hour (based on experience), plus benefits, corporate discounts, and ongoing training to support your career growth.

As a Parts Specialist with our Integrated Business Solutions (IBS) Division, you will:

• Manage parts and inventory for a NAPA customer or partner
• Provide exceptional customer service to partners and customers
• Process orders and follow up as needed
• Locate parts and ensure accurate delivery
• Offer product knowledge and recommend suitable parts
• Use computerized and paper catalog systems efficiently

Qualifications

To join our team, you need:

• Experience with automotive or heavy vehicle parts (or related field)
• Strong written and verbal communication
• Comfortable in a fleet shop environment
• Ability to prioritize and work in a fast-paced, detail-oriented setting
• Proficient with computers and catalog navigation (online and paper)
• Team-oriented with excellent listening and customer service skills
• Able to lift up to 50 lbs

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.