Automotive Parts Specialist

NAPA Auto Parts; Peterborough; On-site; CAD 28,000 - 30,000; Full time

Job summary

NAPA Auto Parts in Peterborough is seeking an in-store team member to deliver friendly, knowledgeable service and act as the face and voice of our store. You will help customers find parts, answer questions, and support a positive shopping experience.

We offer benefits from day one, corporate discounts, and ongoing training to develop your automotive parts sales skills. Compensation is CAD 20.20–22.05 per hour, depending on qualifications.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift up to 50 lbs.
• Diploma in automotive parts sales and/or automotive parts experience.

Responsibilities

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

Skills

Excellent customer service

Communication skills

Team oriented

Education

Diploma in automotive parts sales

Job description

• Compensation: CAD 20.2 - CAD 22.05 - hourly

Company Description

Be part of a community of authentic, proud and trusted people

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100‑year legacy and our 5000 colleagues have the desire to always do better for our customers.

Job Description

NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!

We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $20.20and $22.05per hour (depending on your qualifications).

Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In this key role, you will:

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

Qualifications

To join our team, you need:

• Excellent customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in automotive parts sales and/or automotive parts experience(asset).

Additional Information

To support our recruitment process, UAP may use artificial intelligence (AI) tools during the preliminary screening of applications. These tools assist our recruitment teams in reviewing candidate information; however, all hiring decisions are made by our hiring managers and recruitment professionals.

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self‑expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.