Automotive Customer Service Pro – Growth & Training

Concentrix; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global customer service provider in Mississauga is seeking a Customer Service Representative for the automotive sector. The role involves providing support for customer inquiries about vehicles and services via calls and web. Candidates should have customer service experience and a high school diploma. Opportunities for career growth and personal development are available, alongside a competitive salary and benefits including health insurance and retirement plans.

Benefits

Medical, dental, and vision insurance

Mentorship programs

Health and wellness programs

Qualifications

• Experience in a customer service or contact center environment.
• 6 months customer service experience required.
• Proficiency in fast-paced multi-tasking.

Responsibilities

• Support customer requests to update information.
• Assist customers with vehicle and service inquiries.
• Deliver exceptional customer experiences.

Skills

Customer service experience

Multi-tasking

Windows/PC proficiency

Education

High School Diploma

Tools

Salesforce Service Cloud

Job description

A global customer service provider in Mississauga is seeking a Customer Service Representative for the automotive sector. The role involves providing support for customer inquiries about vehicles and services via calls and web. Candidates should have customer service experience and a high school diploma. Opportunities for career growth and personal development are available, alongside a competitive salary and benefits including health insurance and retirement plans.