Auto Parts Clerk

Advance Auto Parts; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive parts provider in Hamilton is looking for car enthusiasts to join their team. The role requires passion for customer service, proven sales skills, and knowledge of automotive systems. Employees enjoy career growth opportunities, a supportive work environment, and comprehensive benefits. Ideal candidates should be reliable, resourceful, and willing to work flexible hours.

Benefits

Employee discounts on auto parts

Group health benefits after 3 months

Career growth opportunities

Robust online training

Team Member recognition program

Qualifications

• Passionate about customer service and building relationships.
• Proven advanced selling skills and achieving sales goals.
• Experience in the automotive industry and knowledge of parts.
• Able to learn store operations and inventory processes quickly.

Responsibilities

• Provide exceptional customer service.
• Achieve personal and store sales goals.
• Assist customers with automotive problems and solutions.

Skills

Customer service

Sales skills

Team collaboration

Automotive system knowledge

Problem resolution

Resourceful sourcing

Store operations knowledge

Reliability

Education

High school diploma or GED

Job description

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America.

We are looking for positive, goal-driven, car enthusiasts to join our collaborative team who are dedicated to building authentic relationships with our customers.

What we have to offer:

• Opportunity to work for the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our Team Member recognition program and team lunches
• Employee discounts of auto parts
• Group employee benefits including health, Dental, Vision, Life Insurance, AD&D after 3 months
• Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

What you bring to the team:

• You are passionate about customer service – It is in your nature to continuously provide exceptional customer service and you’re driven to build long-lasting relationships with customers, peers, management, etc.
• You are sales-driven – You have proven advanced selling skills and always strive to achieve personal and store sales goals as well as service objectives
• You are a team player – You are dedicated to contributing to a collaborative team with a positive and friendly attitude
• You are experienced in the automotive industry – You have advanced automotive system knowledge, parts knowledge, experience with POS and can provide advanced automotive problem resolution including identification and project assistance for customers
• You are resourceful – You have the ability to source from numerous places including special order, second source, etc.
• You are a quick learner – You have expert knowledge of store operations and in-depth knowledge of the store inventory and maintenance processes
• You are reliable – You are a self-starter who is dependable in completing tasks, is responsible with store opening and closing duties and contributes to a safe work environment
• High school diploma or general education degree (GED)
• Scheduling Flexibility – available to work an assortment of days, evenings, weekends and holidays as needed

Physical Demands:

The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside in a retail environment. The employee is also occasionally exposed caustic chemicals. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.