Auto Glass Customer Experience Specialist

Belron Canada; Montreal; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading automotive service provider in Montreal is seeking a Customer Service Representative to enhance the customer experience. In this role, you'll manage administrative tasks and interact with customers, ensuring they receive outstanding service. Ideal candidates enjoy building relationships and have experience in customer-facing roles. A valid Class 5 driver’s license is required. The role offers on-the-job training and a supportive team environment, making it a great entry point for career growth.

Benefits

Comprehensive benefits

Pension package from day one

Opportunities for training and advancement

Qualifications

• Experience in customer service roles such as retail, hospitality or tourism.
• Valid Class 5 driver's license.

Responsibilities

• Manage administrative tasks to ensure the Service Centre operates smoothly.
• Increase customer satisfaction and store performance.
• Assist customers with car interior cleaning and minor repairs.

Skills

Customer relationship building

Problem-solving

Teamwork

Job description

A leading automotive service provider in Montreal is seeking a Customer Service Representative to enhance the customer experience. In this role, you'll manage administrative tasks and interact with customers, ensuring they receive outstanding service. Ideal candidates enjoy building relationships and have experience in customer-facing roles. A valid Class 5 driver’s license is required. The role offers on-the-job training and a supportive team environment, making it a great entry point for career growth.