Auto Collision Care Specialist — Customer Support & Growth

Mobile Auto Solutions, LLC; Winnipeg; On-site; CAD 36,000 - 40,000; Full time

Job summary

A collision repair center in Winnipeg seeks a Customer Service Representative to manage customer relations and provide administrative support. The ideal candidate possesses a high school diploma and at least one year of customer service experience, particularly in the automotive industry. Responsibilities include ensuring exceptional service, appointment scheduling, and communication with insurance partners. Competitive compensation of $36,000 - $40,000 per year offered, along with great benefits and ongoing training.

Benefits

Competitive pay

Medical, prescription drug, dental & vision benefits

RRSP with company match

Annual paid vacation

Career growth opportunities

Ongoing training

Qualifications

• 1 year of customer service experience, ideally in the automotive industry.
• Valid driver's license required.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service over the phone, in person, and via email.
• Schedule appointments for vehicle repairs.
• Manage communication with customers and insurance partners.

Skills

Effective communication

Multitasking

Customer service

Attention to detail

Knowledge of Google platform

Knowledge of Microsoft Office

Education

High School Diploma

Job description

A collision repair center in Winnipeg seeks a Customer Service Representative to manage customer relations and provide administrative support. The ideal candidate possesses a high school diploma and at least one year of customer service experience, particularly in the automotive industry. Responsibilities include ensuring exceptional service, appointment scheduling, and communication with insurance partners. Competitive compensation of $36,000 - $40,000 per year offered, along with great benefits and ongoing training.