Auto Claims Tech Lead - Hybrid & Growth

Co-operators; Edmonton, City of Moncton, Calgary, Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Technical Supervisor, Claims - Auto (Complex) in Edmonton. You will manage unit operations, lead your claims team, and ensure superior client service. Ideal candidates should have over seven years of relevant experience and a commitment to professional development. The position offers a hybrid work model and a competitive total rewards package.

Benefits

Training and development opportunities

Flexible work options

Comprehensive total rewards package

Paid volunteer days

Qualifications

• 7 years of experience in claims, insurance, or related business.
• Comprehensive knowledge of insurance policies and claims handling practices across provincial jurisdictions.

Responsibilities

• Manage unit operations and provide leadership to claims staff.
• Develop service expertise and optimize decision making.
• Ensure adequate manual reserves and authorized claim payments up to $1,000,000.

Skills

Claims management

Client service

Team leadership

Coaching and development

Critical thinking

Education

Post-secondary education

Fellow Chartered Insurance Professional (FCIP) or Chartered Insurance Professional (CIP)

Job description

A leading Canadian financial services co-operative is seeking a Technical Supervisor, Claims - Auto (Complex) in Edmonton. You will manage unit operations, lead your claims team, and ensure superior client service. Ideal candidates should have over seven years of relevant experience and a commitment to professional development. The position offers a hybrid work model and a competitive total rewards package.