Auto Claims Specialist I - Bilingual EN/FR

Co-operators; Quebec; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading Canadian financial services co-operative in Quebec is seeking a Claims Representative I to investigate and settle service claims. The ideal candidate will provide exceptional client service, possess strong communication skills, and be bilingual in English and French. This role offers opportunities for training and development, and a supportive workplace culture, along with competitive salary and benefits.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• Experience in insurance or a related client service focused field.
• Drive to create an exceptional customer experience.
• Comfortable with technology and excellent computer skills.

Responsibilities

• Provide exceptional client service to customers.
• Investigation and negotiation of service claims.
• Communicate with clients and stakeholders for quality resolution.

Skills

Client service experience

Bilingualism in English and French

Critical thinking skills

Strong communication skills

Education

Post-secondary education in insurance or related discipline

Job description

A leading Canadian financial services co-operative in Quebec is seeking a Claims Representative I to investigate and settle service claims. The ideal candidate will provide exceptional client service, possess strong communication skills, and be bilingual in English and French. This role offers opportunities for training and development, and a supportive workplace culture, along with competitive salary and benefits.