Auto Body Estimator (North Bay)

Assured Automotive (2017) Inc.; North Bay; On-site; CAD 56,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits after 1 month

RRSP match

Paid vacation

Career growth

Ongoing training

Professional atmosphere

Voluntary daily pay

Job summary

Assured Automotive is hiring in Canada for a role supporting collision and glass services. The team emphasizes training, certifications, and a professional atmosphere, with ongoing opportunities for growth.

The position involves coordinating with customers through the repair process, maintaining compliance with insurance programs, and contributing to daily production routines. Beneficial benefits begin after one month, including medical, prescription drug, dental and vision, with the potential

Qualifications

• High School Diploma or equivalent.
• Basic Computer Skills.
• Compliance for DRP's.
• Minimum of 1 year experience.

Responsibilities

• Update ASE with details from customer interactions.
• Provide accurate, timely information and guide repair process.
• Ensure compliance with insurance client requirements and WOW procedures.
• Communicate customer requests to team members.
• Greet customers and provide positive energy, in person and on the phone.
• Understand insurance programs and procedures.
• Participate in daily production walks with Management.

Skills

Customer service

Scheduling

Communication

Multitasking

Teamwork

Education

High School Diploma

Tools

Mitchell

Audatex

Alldata

AU

Progi Calendar

Google Calendar

ASE

Job description

Assured Automotive Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Benefits

• Competitive Pay
• Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
• RRSP with company match
• Annual Paid Vacation Time Off
• Career Growth Opportunities
• Ongoing Training
• A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
• Voluntary Daily Pay option available

Job Description

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Key Job Responsibilities

• Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily production walks with the Management Team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meeting (if required)
• Attend training, information sessions and workshops recommended by Store Manager
• Maintain the Assured KPIs by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
• Uphold Boyd's Core Values : Own it, Win as one, Look ahead Consistently demonstrates actions and behaviors supporting our "10 Promise"
• Creating estimates in Audatex and Mitchell estimating systems following the latest guidelines and OEM repair procedures

Minimum Education and/or Experience Required for the Job

High School Diploma or equivalent Basic Computer Skills Compliance for DRP’s Minimum of 1-year experience Required Knowledge, Skills, & Abilities Scheduling Tool: Progi Calendar, Google Calendars Management information Systems: ASE Rental Management: ASE Basic Knowledge: Mitchell, Audatex, Alldata, APU, Progi, Car-Part Other Requirements Travel, physical requirements, etc. Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Compensation Details

Compensation: $55,600 - $85,000 per year Compensation is commensurate with skill, education and experience. Your Success is Our Priority We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Equal Opportunity Employer

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. At The Boyd Group, we put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.