Auto Body Estimator (London)

Assured Automotive; London; On-site; CAD 56,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Medical & Vision Benefits

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere

Job summary

Assured Automotive in Canada seeks an Estimator to provide a seamless customer experience while creating vehicle damage estimates and coordinating repair needs. You will document repairs, parts, and communications with customers and insurers to align with KPIs for the repair facility.

The role requires familiarity with Audatex and Mitchell estimating systems, along with ASE, Mitchell, and Car-Part knowledge, and a commitment to safety and continuous training in a fast-paced shop environment.

Qualifications

• High School Diploma or equivalent is required.
• Basic computer skills.
• Minimum 1 year of experience with DRP processes and procedures.

Responsibilities

• Update ASE with details from every customer interaction.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and WOW operating methods.
• Communicate customer requests to the appropriate team members.
• Attend training sessions and participate in monthly health & safety meetings.
• Create estimates in Audatex and Mitchell estimating systems following guidelines.

Skills

Progi Calendar

Google Calendar

ASE

Mitchell

Audatex

Alldata

APU

Progi

Car-Part

ASE Rental Management

Education

High School Diploma or equivalent

Job description

Company: Assured Automotive

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Benefits That Drive Your Success Assured Automotive

offers comprehensive benefits as an industry leader, including:

• Competitive Pay
• Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
• RRSP with company match
• Annual Paid Vacation Time Off
• Career Growth Opportunities
• Ongoing Training
• A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
• Voluntary Daily Pay option available

Job Description

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you’re looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Job Summary

The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facility’s KPIs.

Key Job Responsibilities

• Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily “production walks” with the Management Team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meeting (if required)
• Attend training, information sessions and workshops recommended by Store Manager
• Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
• Uphold Boyd’s Core Values : Own it, Win as one, Look ahead
• Consistently demonstrates actions and behaviors supporting our “10 Promise”
• Creating estimates in Audatex and Mitchell estimating systems following the latest guidelines and OEM repair procedures

Minimum Education And/or Experience Required For The Job

• High School Diploma or equivalent
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience

Required Knowledge, Skills, & Abilities

• Scheduling Tool: Progi Calendar, Google Calendars
• Management information Systems: ASE
• Rental Management: ASE
• Basic Knowledge: Mitchell, Audatex, Alldata, APU, Progi, Car-Part

Other Requirements Travel, Physical Requirements, Etc.

Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure

Great Teams Don't Happen by Accident

#AASJ

Compensation

Compensation Details:

$55,600 - $85,000 per year

Compensation Is Commensurate With Skill, Education And Experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.