Audit Operations Analyst, CTG

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking an Analyst for its Centralized Testing Group. The role involves managing intake processes, collaborating with leaders, and supporting audit engagements. Candidates should have a diploma or degree and 1-3 years of relevant experience. Strong communication skills and adaptability in a fast-paced environment are essential. This full-time position offers opportunities for career growth and innovation in service delivery.

Qualifications

• 1-3 years of relevant work experience.
• Experience with resource management, change management, and data analytics.
• Excellent verbal and written communication skills.

Responsibilities

• Manage CTG’s intake process and maintain resource plans.
• Collaborate with internal stakeholders to manage SLA process.
• Create quarterly reports for leadership.

Skills

Adaptability

Communication

Detail-Oriented

Internal Controls

Results-Oriented

Education

College Diploma or Undergraduate degree

Tools

Runn tool

Job description

Job Description

As an Analyst in the Centralized Testing Group, you will work in a team, operating in a global resource model to support various internal audit engagements, regulatory engagements, risk monitoring efforts and other operations within the Chief Audit Executive (CAE) Group. This will involve working collaboratively with CTG Leaders and internal stakeholders to achieve these deliverables. You will also gain exposure to RBC products, services, businesses, and platforms – helping to develop critical thinking by identifying opportunities for innovative solutions.

Opportunity

As an Analyst in the Centralized Testing Group, you will have the chance to collaborate with CTG Leaders, manage intake processes, and support audit engagements while gaining exposure to RBC's products and operations.

Responsibilities

• Manage CTG’s intake process, including resource plan creation and maintenance, updating Runn (web-based tool) and ensuring the plan aligns to CTG’s objectives.
• Work collaboratively with internal stakeholders and CTG Leaders to manage SLA process and oversee file management.
• Validate Runn data quality to support reporting and create quarterly reports for Group Executive Leadership Operating Committee.
• Receive frequent mentoring from CTG Leaders to support career growth and build long-term relationships and networks both internally and externally.
• Work effectively with Director, Learning and Operations and business partners to drive innovation in service delivery by identifying opportunities and creating lasting improvements to performance.

Must-have Qualifications

• College Diploma or Undergraduate degree.
• 1-3 years of relevant work experience.
• Experience with resource management, change management, executive deck creation, reporting and data analytics.
• Ability to communicate effectively, both verbally and written.
• Ability to work in a fast paced environment.
• Ability to work collaboratively in a team and create an inclusive environment with internal and external business partners across the enterprise.

Nice-to-have Qualifications

• Understanding of banking operations, processes and controls.
• Understanding of Internal Audit an asset.
• Experience with Runn tool, working within a financial institution and process optimization.
• Flexible mindset, with the ability to learn quickly, manage large volume of information and leverage skills in a dynamically changing environment.

Job Skills

Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented.

Location

20 KING ST W, TORONTO, Canada.

Employment Details

Work hours/week: 37.5; Employment type: Full time; Platform: INTERNAL AUDIT; Job type: Regular; Pay type: Salaried; Posted date: 2025-11-17; Application deadline: 2025-12-17.

Equal Opportunity

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Application Accepted

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.