Audiologist

Sonova Group; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing care provider is seeking a Hearing Care Professional in Saint John, New Brunswick. In this role, you will provide exceptional client care, follow the Retail Audiology process, and ensure client satisfaction. The ideal candidate must have a Master's degree in Audiology and be registered with the provincial college. This position offers a competitive remuneration package and opportunities for professional development.

Benefits

Competitive remuneration package

Professional development opportunities

Safe and healthy workplace

Qualifications

• Must be qualified as a HIP/HIS or Audiologist.
• Registered and in good standing with the relevant provincial college.

Responsibilities

• Follow dispensing and Retail Audiology process as outlined.
• Provide exceptional client experience and counselling.
• Conduct correspondence related to client care.

Skills

Client counselling

Product education and recommendation

Critical thinking

Team collaboration

Solution selling

Education

Master's degree in Audiology (M.Sc. or Au.D.)

Registered with provincial college

Job description

Why Join Our Team

Avenir Hearing is part of Connect Hearing Canada, the largest hearing care provider in Canada and a member of the Sonova family of brands.

You Belong Here

Are you passionate about providing the highest standard of care and exceeding client expectations? Do you thrive in a fast‑paced clinic environment and want to make a real difference? If so, a career at Connect Hearing as a Hearing Care Professional may be right for you.

Reporting Relationship

You will be a key member of the in‑clinic Retail Team, reporting directly to the Regional Sales Director.

Job Responsibilities

At a high level, you will:

• Follow the dispensing and Retail Audiology process as outlined in the RSOP (Required Standards of Practice) Manual
• Provide an exceptional client experience, focused on client counselling, product education and recommendation, orientation, and troubleshooting
• Conduct verbal and written correspondence related to client care with clients, their families, physicians, team members, and third‑party payees
• Make a difference in the lives of your clients

We Value You – And All That You Can Become

We would love to hear from you if:

• You think critically, creatively, and strategically when establishing customer needs and developing solutions
• You are confident selling a solution you believe in and want to make a difference in people’s lives
• You thrive in a team environment and believe the whole is greater than the sum of its parts
• You love to learn and have a growth mindset, passionate about growing your knowledge and skills, being the best you can be
• Your values align with those of Connect Hearing, allowing you to bring your true self to work every day
• You have a high level of entrepreneurial spirit
• You have a "Can‑Do" attitude and approach, and a willingness to go the extra mile to ensure client satisfaction and clinic success

Qualifications

• Must be qualified as a HIP/HIS or Audiologist (M.Sc. or Au.D)
• Registered and in good standing with the relevant provincial college or professional association

More About Us to Help You Prepare for a Career You’ll Love

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Equal Opportunity Employer

We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.