Attendance Support Officer

Halton Catholic District School Board; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

An educational institution in the Halton Region is seeking an Attendance Support Officer. The role involves attendance monitoring, administering disability management support, and collaborating with key stakeholders to ensure compliance with disability regulations. Candidates should have a Bachelor's degree in a health discipline, strong communication skills, and experience in a related field. The position offers the opportunity to contribute to an equitable learning community.

Benefits

Participation in the Flexible Work Arrangement Program

Qualifications

• Four years related work experience, preferably with experience in a unionized environment.
• Certified Disability Management credential is considered an asset.
• Demonstrated knowledge of disability management principles and practice.

Responsibilities

• Maintains contact with employees regarding absences and ensures timely receipt of supporting medical documentation.
• Interprets medical information and makes decisions regarding work suitability.
• Monitors sick leave absences and ensures payroll adjustments are accurate.

Skills

Excellent verbal and written communication skills

Excellent organizational and computer skills

Ability to deal with sensitive and confidential matters discreetly

Education

A Bachelor's Degree in a health discipline

Tools

Microsoft Office

Parklane Software

Job description

About Us

The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic education by developing Christ‑centred individuals enabled to transform society. A provincial leader in student achievement, Halton Catholic District School Board provides exceptional educational experiences and services to over 36,000 students of all ages across our 48 elementary schools, 10 secondary schools, and 3 continuing education facilities, serving the wider Catholic communities of Burlington, Halton Hills, Milton, and Oakville.

We encourage all applicants to view our for more information about our Board.

This role is eligible to participate in the Halton Catholic District School Board (HCDSB) Flexible Work Arrangement Program.

Job Summary

Reporting to the Senior Manager(s), Human Resources Services, the Attendance Support Officer role operates as part of a team and is responsible for attendance monitoring and disability management support for the Board in a unionized and non‑unionized environment. The role oversees the daily administration of the Short‑Term Leave and Disability (STLD) provisions and the employer‑required administration of Long‑Term Disability (LTD), ensuring all processes align with the Board’s obligations under the Ontario Human Rights Code (OHRC), including the duty to accommodate, non‑discrimination, and the respectful treatment of employees. The incumbent will collaborate with key stakeholders – including but not limited to management, principals, and Human Resources Services Partners, Health and Safety Officer(s), the WSIB Officer, and external agencies – to equitable, confidential, and timely support that enables employees with disabilities to safely and successfully perform their duties.

The Attendance Support Officer also administers the Attendance Support Program, ensuring that it is designed and implemented fairly and consistently in accordance with PPM 171, the Ontario Human Rights Code (OHRC), and all applicable legislation, regulations, and Board policies and procedures. Specifically, the incumbent is responsible for monitoring and analyzing absence statistics, generating reports, scheduling and meeting with employees as required, and maintaining the strict confidentiality and security of all medical information.

Vacancy Status

New Position

Qualifications / Experience

• A Bachelors’ Degree in a health discipline such as Occupational Health Nursing, Kinesiology, Physiotherapy or Occupational Therapy.
• Four years related work experience, preferably with experience in a unionized environment.
• Certified Disability Management credential is considered an asset.
• Demonstrated knowledge of disability management principles and practice.
• Excellent verbal and written communication skills.
• Excellent organizational and computer skills, specifically Microsoft Office. Experience with Parklane Software is an asset.
• Ability to deal with sensitive and confidential matters discreetly.

Responsibilities

• Disability Management and Short Term Leave and Disability Plan (STLDP): Maintains contact with employees regarding absences and conducts periodic follow‑ups to ensure timely receipt of supporting medical documentation.
• Interprets medical information provided in conjunction with job specific requirements and makes decisions regarding work suitability and accommodation.
• Monitors sick leave absences to ensure that employees are being topped up if applicable and accurate adjustments are sent to payroll (i.e., days at 90 %).
• Communicates with the Long‑Term Disability adjudicators and provides them with any required information or documentation regarding claims.

Attendance Support Program

• Responsible for coordinating the monitoring and annual review process for the Attendance Support Program.
• Facilitates and leads the Step I and 2 Attendance Support Program meetings (in some cases along with the employee’s Manager) held with employees and their union representative, where applicable, to understand the reasons for absenteeism and to provide employees with information to support regular attendance at work.
• Runs attendance reports and looks for trends and/or discrepancies in reporting. Discusses attendance patterns and concerns with the Senior Managers, Human Resources Services and Manager, Employee Relations as appropriate.

Required Documents

• Original Criminal Reference Check including Vulnerable Sector Screening, dated within the last six (6) months.

Equity and Inclusion

The Halton Catholic District School Board (HCDSB) is committed to supporting the development of a strong and equitable workforce, that will foster the success and well‑being of our students, staff, and wider‑Catholic school communities. We strive to uphold the values of equity and inclusion in the recruitment and hiring of qualified staff who reflect the diversity of our region. Although qualifications and experience will be determining factors in the hiring process, the HCDSB shall promote the hiring of qualified candidates from under‑represented groups. To that end, we actively encourage applications from members of groups with historical and/or current barriers to equitable outcomes including, but not limited to: First Nations, Métis, and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, colour, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities.

Special Considerations

Pursuant to the Accessibility for Ontarians with Disabilities Act, 2005, the Halton Catholic District School Board will provide accommodations to applicants who are selected to participate in our recruitment process. Such requests, outlining the nature of any accommodation(s) required, are to be submitted to Human Resources Services by phone at 905‑632‑6300 or 1‑800‑741‑8382. Information received relating to accommodation needs of applicants will be addressed confidentially.

Questions

If you require assistance with ApplyToEducation, please contact 1‑877‑900‑5627 or email [e-mail].

If you require additional information regarding this position, do not hesitate to contact our support recruitment staff (Christine Milanczak or Edea Santini) at 905‑632‑6300 or 1‑800‑741‑8382.

We thank all applicants for their interest. However, only those candidates selected for an interview process will be contacted.