ATB Place Security Guard Days

Paladin Security Group Ltd; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A security services company in Canada is seeking individuals to provide exceptional customer service and conduct proactive patrols. Responsibilities include attending security alarms, de-escalating crises, and writing reports. Candidates should have strong communication and observational skills, with the ability to make decisions in emergency situations. This role offers medical and dental insurance benefits.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Strong observational skills.
• Ability to make immediate decisions while maintaining composure in emergency situations.

Responsibilities

• Provide exceptional customer service and assistance to clients.
• Conduct proactive patrols to ensure safety.
• Attend and investigate security alarms and emergencies.
• De-escalate crisis situations and liaise with emergency personnel.
• Write clear and detailed reports.

Skills

Communication skills

Customer service skills

Observational skills

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Description

Job Skills / Requirements

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability, and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquiries

Job Requirements

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

#IND12

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance