ATB Place Security Guard Days

Paladin Security; Edmonton; On-site; Full time

Job summary

A leading security firm in Canada is seeking dedicated personnel for full-time positions. Responsibilities include providing exceptional customer service, conducting patrols, and responding to emergencies. The ideal candidate excels in communication, has strong observational skills, and can make quick decisions under pressure. Benefits include medical and dental insurance, and a commitment to a diverse workplace.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Ability to walk 18/20km and stairs.
• Ability to maintain composure in emergency situations.

Responsibilities

• Provide exceptional customer service and assistance.
• Conduct proactive patrols to ensure safety.
• Attend and investigate security alarms.
• De-escalate crisis situations and provide support.
• Write clear and detailed reports.
• Provide first aid when required.

Skills

Excellent communication skills

Excellent customer service skills

Strong observational skills

Ability to make immediate decisions

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Job Description

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De‑escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability, and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two‑way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires

Job Requirements

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits

• Medical Insurance
• Dental Insurance

This job reports to the CSM

This is a Full-Time position 1st Shift, 2nd Shift, Weekends.

Number of Openings for this position: 2