At Home Virtual Receptionist

TigerTel; Fredericton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading virtual receptionist company is looking for motivated individuals to join their remote team as a Virtual Receptionist. This role requires exceptional communication skills and offers flexible shifts with a competitive hourly rate of $18.00. Ideal candidates will reside in New Brunswick and possess strong English skills. Benefits include comprehensive medical coverage and paid time off.

Benefits

Competitive hourly rate

Comprehensive benefits package

Work from home flexibility

Supportive work environment

Qualifications

• Must reside in the Province of New Brunswick.
• Strong English language skills both verbal and written.
• Comfortable in a fast-paced customer service environment.

Responsibilities

• Answer calls and provide exceptional customer service.
• Maintain a professional demeanor while handling calls.
• Work various shifts as required.

Skills

Exceptional communication skills

Data Entry accuracy

Ability to understand spoken information

Proficiency in basic computer skills

Typing Speed of 35 words per minute

Job description

Work from Home / Remote Opportunity : Virtual Receptionist in New Brunswick

TigerTel is currently recruiting highly motivated and dedicated individuals to join our 24/7 virtual receptionist team. This position offers a professional and rewarding work environment.

About Us

TigerTel is a premier provider of virtual receptionist services, committed to delivering exceptional customer experiences around the clock. We operate 24 hours a day, 7 days a week, 365 days a year, ensuring our clients benefit from the constant availability of a professional, knowledgeable representative. Our team is focused on providing personalized service that consistently exceeds expectations. Our comprehensive services include, but are not limited to, professional call answering, efficient appointment scheduling, detailed message taking, and comprehensive administrative support. Joining TigerTel means becoming part of a dynamic and supportive organization dedicated to making a positive, measurable impact on our clients' business success.

Ideal Candidate

We are seeking personable and highly driven professionals for this role. The successful candidate will possess exceptional communication skills, both written and verbal, coupled with a strong, results-oriented work ethic. Comfort and proficiency in a fast-paced operational environment are essential, as is a consistently positive and professional demeanor. While prior experience in customer service or administrative roles is preferred, it is not a mandatory requirement. We encourage applications from team-oriented individuals who are passionate about client support and committed to delivering high-quality professional service.

Minimum Requirements

• Typing Speed : 35 words per minute
• Audio Comprehension : Ability to accurately understand spoken information
• Language Skills : Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuation
• Data Entry : Accurate data entry based on verbal information given
• Technical Requirements : Proficiency in basic computer skills
• Location : Must reside in the Province of New Brunswick

Here’s what you can expect

• Schedules : We offer a variety of shifts, including nights and weekends.
• Work From Home : Work from the convenience of your home with no commuting time or costs!
• Equipment and Facilities : You provide a PC / Laptop (Windows 11 or higher), a wired USB headset, and high-speed internet. A quiet space with no distractions is a must!
• Fast-paced Customer Service : You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role – no sales pressure here!
• Strong Support System : We're all about positive vibes! Expect a friendly and supportive environment with great management and team members.
• Competitive Compensation : We offer an hourly rate of $18.00, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.

Apply today and become part of the TigerTel family!