Assurance Learning and Development Senior Manager

PwC South Africa; Toronto; On-site; Confidential; Full time

Job summary

PwC Canada is seeking an Assurance Learning and Development Senior Manager to drive a strategic plan for technical and business skills development within the Assurance practice. You will lead, coach, and manage L&D program managers, oversee budgets, and influence learning strategy to deliver value for PwC clients and people.

The role emphasizes innovative learning approaches, change management, and collaboration with PwC’s global network to maintain best practices in adult learning theory.

Qualifications

• Proven expertise in learning needs analysis, instructional design, and evaluation of learning outcomes.
• Strong consulting skills and a senior-level presence, with excellent communication abilities.

Responsibilities

• Identify, build, and manage relationships with key stakeholders across the business.
• Develop and execute strategic learning plans aligned with Assurance business strategy and L&D priorities.
• Lead design, development, and implementation of Assurance training and course content.

Skills

Learning needs analysis

Instructional design

Evaluation of learning outcomes

Strategic planning

Stakeholder management

Coaching and mentorship

Budget management

Project management

Change management

Adult learning theories

Tools

Learning technologies

Curriculum development tools

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Manager

Job Description & Summary

The Assurance Learning and Development (L&D) Senior Manager will support the development pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where education, coaching, curiosity and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential. The Assurance L&D Senior Manager is responsible for formulating, recommending and executing a strategic plan for Assurance technical and business skills development.

Opportunity

Your role will include, but isn’t limited to:

• Identify, build, and manage relationships with key stakeholders, including the business, HC, and ASR partner sponsors
• Develop and execute strategic learning plans aligned with Assurance business strategy and L&D priorities
• Lead the design, development, and implementation of Assurance training and required course content
• Leverage innovative approaches and educational technologies to enhance learning programs
• Assess learning and performance needs, and determine effective strategies for delivery and evaluation
• Coach, manage, and develop Assurance L&D program managers and other team members
• Prepare, manage, and account for project budgets related to L&D initiatives
• Research and apply best practices and thought leadership in adult learning theory
• Oversee and organize instructor briefings, instructor skills training, and train-the-trainer events
• Represent L&D in various committees, meetings, and workstreams, sharing ideas and best practices from the PwC Assurance Global Network

What You'll Bring

• Proven expertise in learning needs analysis, instructional design, and evaluation of learning outcomes
• Innovative and consultative approach, with a mindset open to new methods of learning
• Deep understanding of business strategy and how it informs learning and development priorities
• Extensive knowledge of business skills frameworks and methodologies
• Strong consulting skills and a senior-level presence, supported by excellent communication abilities
• Exceptional interpersonal skills for cultivating collaborative relationships with key stakeholders
• Demonstrated success in leading and implementing large-scale learning initiatives
• Outstanding development of self and others through coaching and effective performance management
• Robust project management skills to balance multiple priorities and deliver results on tight deadlines
• Comprehensive understanding of change management and adaptability to new technologies

This role doesn’t support completion of the Canadian CPA designation. This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $101,300-151,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Skills

Required Skills:

• Accepting Feedback
• Active Listening
• Adult Learning Theories
• Analytical Thinking
• Career Training
• Coaching and Feedback
• Communication
• Content Curation
• Content Strategy
• Contract Management
• Creativity
• Curriculum Development
• Data Reporting
• Design Thinking
• Developing Presentations
• Developing Training Materials
• E-Learning Development
• Embracing Change
• Emotional Regulation
• Empathy
• Event Set Up
• Executive Education
• Facilitated Discussions
• Facilitate Training Sessions

Optional Skills:

Language Requirements

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

Not specified

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites‑le nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez‑vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre vos compétences, votre expérience et vos chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

We believe in creating a supportive and inclusive environment for all employees. We welcome applicants from all backgrounds and are dedicated to fostering diversity. Equal opportunities are a core value of PwC Canada. All employees, including those who share their full name with others, are equally valued. The company offers an array of benefits and diversity initiatives that benefit workers of all levels across the organization. All employees and their employers are providing the right point of contact.