Associé, Exécution des commandes

Kibbi; Fort Saskatchewan; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Overnight shift

Warehouse environment

Job summary

Home Depot is seeking Freight Team Associates to help stock merchandise, organize the sales floor, and provide customer service. The role includes operating reach trucks and forklifts to move items to the floor and accurately label and store merchandise during shifts.

Responsibilities include maintaining safety, assisting customers, and supporting a flexible schedule that may include overnight hours and weekends in a warehouse environment.

Qualifications

• Highschool diploma or equivalent.
• 1 to 2 years retail or distribution experience an asset.
• Knowledge of operating reach trucks, forklifts and order picker machines an asset.

Responsibilities

• Stock merchandise on shelves to maintain full stock and appeal.
• Provide customer service and assist with customer needs as required by demand.
• Move freight safely using appropriate equipment and maintain safe aisles.

Skills

Interpersonal skills

Organizational skills

Action Oriented

Communicates Effectively

Customer Focus

Drives Results

Education

Highschool Diploma or Equivalent

Tools

Reach Trucks

Forklifts

Order Picker Machines

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities

Handling Merchandise

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.

Competencies

• Action Oriented
• Communicates Effectively
• Customer FocusDrives Results

Skills

• Interpersonal skills
• Organizational skills

Direct Manager/Direct Reports

Freight Team Supervisor

Travel Requirements

None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

• Working within a flexible schedule that includes overnight shift and may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

NA

Certifications

NA

Other Requirements/Assets

Knowledge of operating reach trucks, forklifts and order picker machines an asset