Associé / Associée aux ventes et à la location

Long & McQuade; Southwestern Ontario; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading musical instrument retailer in Southwestern Ontario seeks a team member who is a musician and possesses excellent customer service skills. The role involves helping customers with their musical needs, showcasing products, and participating in store duties. Ideal candidates are enthusiastic, organized, and are available to work flexible hours, including weekends.

Qualifications

• Must be a musician who plays at least one instrument.
• Ability to work weekdays, weeknights, and weekends.
• Good organizational skills and attention to detail.

Responsibilities

• Help customers sell and rent musical instruments.
• Demonstrate products and explain features.
• Participate in store maintenance and related tasks.

Skills

Verbal communication skills

Positive attitude

Work ethic

Organizational skills

Customer service

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset