Associé / Associée aux ventes et à la location

Long & McQuade; North Vancouver; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading musical instrument retailer in Metro Vancouver is seeking enthusiastic individuals to help customers with their musical instrument and gear needs. Responsibilities include matching customer needs with appropriate products, demonstrating features, and providing excellent customer service in a fast-paced retail environment. Candidates should be musicians with strong communication skills and a positive attitude.

Qualifications

• Must be a musician who plays at least one instrument.
• Must have excellent verbal communication skills.
• Proven strong work ethic and commitment.

Responsibilities

• Help customers by selling and renting musical instruments.
• Define customer needs and match them with products.
• Demonstrate products and explain their features.

Skills

Musical instrument proficiency

Excellent verbal communication

Positive attitude

Strong work ethic

Organizational skills

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset