Associé / Associée aux ventes et à la location

Long & McQuade; Montreal; On-site; CAD 35,000 - 45,000; Full time

Job summary

A music instrument retailer in Montreal is seeking a dedicated individual to assist customers in renting and purchasing products. The ideal candidate is a musician with strong communication skills who can thrive in a fast-paced environment and offer excellent customer service. Responsibilities include demonstrating products and resolving customer inquiries, along with maintaining store presentation.

Qualifications

• Must be a musician who plays at least one instrument.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers with selling and renting musical instruments and gear.
• Match customers' needs with the right products and services.
• Demonstrate products and explain their features.

Skills

Excellent verbal communication skills

Positive attitude

Strong work ethic

Ability to excel in a fast-paced environment

Good organizational skills

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset