Associate Strategic Accounts Manager – Digital/eCommerce

Summit Search Group; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading CPG company located in Oakville, Ontario, is seeking an Associate Strategic Accounts Manager focused on digital commerce. This role involves optimizing online channels, managing accounts, and collaborating with sales and marketing teams. The ideal candidate will have a background in e-Commerce and strong digital marketing skills. A bachelor's degree and proficiency in Microsoft Excel are required for this position.

Qualifications

• 2-3 years related experience, at least 1 year in e-Commerce channel.
• Strong proficiency in digital marketing and online promotions.

Responsibilities

• Monitor and analyze vendor performance metrics to drive efficiencies.
• Create reporting dashboards and performance summaries.
• Ensure accurate product listings across digital channels.
• Support relationships with key eCommerce partners.
• Coordinate with finance for timely payments and reconciliation.

Skills

Digital commerce understanding

Microsoft Excel proficiency

Collaborative skills

Proactive mindset

Flexibility and adaptability

Education

Bachelor's degree

Tools

Microsoft PowerPoint

Job description

Associate Strategic Accounts Manager – Digital/eCommerce

About Our Client:

Our client is a leading CPG company.

Position Scope:

The Associate Strategic Accounts Manager will be responsible for supporting and executing the strategies necessary to achieve the company’s aggressive Digital Commerce growth plans with key online retailers. The incumbent will possess Digital Commerce and account management skills and will have a strong understanding of the digital space.

The incumbent will help develop these online channels with a focus on account management, digital shelf optimization, operational execution and analytics. The role will partner closely with the company’s sales, marketing, and operations teams to execute key programs and initiatives. The position will require sales, account management, analytics, financial acumen, customer interface skills, and operational execution capabilities.

Responsibilities:

• Monitor and analyze key vendor performance metrics including in-stock, fill rates, and on-time and collaborate with internal teams including operations, planning and customer service to drive efficiencies.
• Create weekly/monthly reporting dashboards, performance summaries, comp shops and surface key trends and insights that drive actions.
• Ensure product listings, availability, pricing, and content are accurate and consistent across all digital channels.
• Support relationships with key eCommerce partners such as Amazon, Home Depot and Wayfair, while providing account management assistance for emerging digital accounts.
• Contribute to the development and execution of annual sales, marketing, and promotional strategies/plans for key accounts. Focus areas include digital marketing, pricing/programming, online discoverability, content optimization, and online ratings and reviews.
• Coordinate with finance and accounting teams to ensure timely payments, reconciliation and support billing operations including purchase order creation.

Required Skills and Knowledge:

• Understanding of digital commerce including online pricing, promotions, digital marketing, and fulfillment.
• Strong proficiency in Microsoft Excel (pivot, tables, lookups, formulas) and PowerPoint.
• Proven ability to collaborate effectively across departments and external stakeholders.
• Self-starter with a proactive mindset, eager to take ownership and contribute to diverse projects.
• Flexibility and adaptability to maximize evolving business opportunities.

Education and Experience:

• Bachelor’s degree is required.
• 2-3 years of related experience with at least 1 year within the e-Commerce channel preferred.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.