Associate Store Manager

Loblaw Companies Limited; Burnaby; On-site; CAD 37,000 - 66,000; Full time

Job summary

A leading grocery retailer in Burnaby is seeking a dedicated management professional to oversee store operations. Key responsibilities include training staff, maintaining high customer service standards, and managing inventory. The ideal candidate will possess at least 3 years of management experience and strong communication skills. Offering a competitive salary range of $37,500.00 - $65,400.00 per year.

Benefits

Comprehensive training

Progressive careers

Competitive benefits

Qualifications

• 3 years of management experience required.
• Ability to work with minimal functional direction.
• Demonstrated understanding of the No Frills discount food store concept.

Responsibilities

• Promote high standard of customer service.
• Train and motivate staff.
• Prepare and change work schedules.

Skills

Management experience

Strong communication skills

Customer focus

Issue management skills

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians employees a range of opportunities and experiences to help Canadians Live Life Well®. At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Responsibilities:

• Promote and ensure a consistently high standard of customer service
• Train and motivate staff
• Provide a positive working environment, coach, advise and listen to employee problems/issues
• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
• Maintain up to date information about market trends and competitor activities
• Coordinate the receiving, handling and storing of product to achieve optimal results
• Maintain Category sets, mixing for profit as required
• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
• Work with Sales representatives to negotiate credits, display merchandising and order levels
• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
• Maintain appropriate inventory levels through effective ordering and rotation
• Ensure pricing integrity
• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications/Experience:

• Ability to manage people - 3 years of management experience
• Ability to work with minimal functional direction
• Demonstrated understanding of critical success factors for the No Frills concept as a discount food store focusing on low price image
• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
  • Customer service
  • Employee relations
  • Merchandising
  • Sales/Profits
• Strong communication skills including verbal, written and active listening
• Demonstrated customer focus and commitment to superior customer service
• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)

Our commitment to sustainability and social impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide all our decision‑making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers and Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Hiring Range / Échelle salariale à l’embauche : $37,500.00 - $65,400.00 (per year / par an). A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.

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