Associate Relationship Manager, Small Business - National

Export Development Canada; Vancouver; Hybrid; CAD 57,000 - 77,000; Full time

Job summary

A Canadian financial Crown corporation is seeking an Associate Relationship Manager for their Small Business division. This full-time role involves researching and engaging potential clients, collaborating with multiple teams, and achieving lead generation targets. Candidates should have a degree in a relevant field, bilingual skills, and at least two years in business development. Join to make a global impact through financial solutions.

Benefits

Comprehensive wellness programs

Defined Contribution Pension Plan

Competitive vacation program

Qualifications

• Minimum 2 years of recent business development experience.
• Bilingual in both official languages of Canada (English and French).
• Valid driver’s license.

Responsibilities

• Research and engage with leads from multiple sources.
• Work with various teams to develop lead management strategies.
• Log relevant prospect information into CRM.

Skills

Business Development

Communication Skills

Research Skills

Networking

Education

Undergraduate Degree in Business Administration, Finance, Commerce

Tools

Excel

Word

PowerPoint

Outlook

Job description

Associate Relationship Manager, Small Business - National-0005CS

Posting Date: Oct 23, 2025, 10:33:02 AM

Primary Location: Ontario-Ottawa

Job Type: Permanent

Schedule: Full-time

Description

Application deadline: November 6, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all toward the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Associate Relationship Manager, Small Business - National

Employment Type: Permanent

Compensation Details

• Business Development 14: Salaries typically range from $57,048 to $76,065 annually, based on qualifications and experiences, plus a performance-based incentive.

Location

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week (subject to change).
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Halifax, or Vancouver.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work‑life balance.
• Enjoy a comprehensive Total Rewards package: Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further. Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement. Competitive vacation program – Enjoy a work‑life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees. Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs. Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team & Position Overview

The Strategy & Execution Team is responsible for contributing to the success of EDC’s 2030 Corporate Plan. The team seeks a self‑motivated, organized, service‑oriented Associate Relationship Manager. Reporting to the National Manager, your primary responsibility will be researching and connecting with companies across multiple sectors. This position utilizes an integrated strategy that may include, but is not limited to, lead generation by EDC marketing, working with associations and partner lead lists, networking, and working closely with the Small Business Relationship Managers. The role plays a critical part in creating, implementing, and reinforcing best practices and procedures to make the lead generation discipline and the Strategy & Execution Team successful, including proactive prospecting and outbound engagement with potential clients.

What you will be doing

• Researching, qualifying, engaging, and following up on leads from multiple sources.
• Collaboratively work with the Sales Operations, Marketing and Small Business Development Teams to develop lead management strategies to generate lead opportunities with prospective clients.
• Generate leads by engaging, nurturing and developing leads before they become qualified, and conducting research to understand a company’s operations, business objectives, market entry strategies, and international trade opportunities.
• Support the Strategy & Execution Team’s national strategy.
• Log all relevant prospect information into the CRM to support communications and reports.
• Provide consistent, concise, accurate internal and external communications.
• Work collaboratively in a team environment and independently.
• Achieve qualified lead generation targets.

What we are looking for

• Undergraduate Degree in Business Administration, Finance, Commerce, or other relevant discipline.
• Minimum 2 years of recent business development experience.
• Knowledge of best practices in sales and/or client account management.
• Excellent verbal and written communication skills.
• Proficiency in Excel, Word, PowerPoint, and Outlook.
• Bilingual in both official languages of Canada (English and French).
• Valid driver’s license.

What will make you stand out

• Business development experience in banking, international business, or other financial services.
• Knowledge of international business practices and international trade.
• CITP (Certified International Trade Professional) designation.

Eligibility

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements and whose applications are received by the closing date.

Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Apply before the application deadline: Nov 6, 2025.

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know. The application must clearly demonstrate how you meet all the requirements. Qualified candidates may be considered for similar roles at this level within EDC.