Associate, Quality Control & Regulatory Operations

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major Canadian bank is seeking an Associate in Operations - Quality Control to ensure the accuracy and quality of client onboarding processes. The role involves daily oversight of account documentation, conducting reviews, and collaborating with stakeholders on process improvements. Candidates should have a 4-year degree, relevant experience in the Wealth Management industry, and strong analytical skills. This full-time position is based in Toronto and offers competitive compensation and benefits.

Benefits

Comprehensive Total Rewards Program

Bonuses and flexible benefits

Supportive leaders and coaching opportunities

Qualifications

• 1+ years of operations, securities, Wealth Management industry experience.
• 1+ years of experience working with large data sets and complex processes.
• Demonstrated ability in written and oral communication skills.
• Strong attention to detail and risk management mindset.
• Strong critical thinking skills and ability to propose innovative solutions.

Responsibilities

• Perform daily quality control oversight activities to validate client account process outcomes.
• Conduct regular quality control reviews to ensure adherence to regulatory requirements.
• Collaborate with stakeholders to identify and prioritize process improvements.
• Maintain department documentation, ensuring procedures are up-to-date.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Education

4-year degree from an accredited university

Tools

MS Excel

Power BI

Access

Job description

A major Canadian bank is seeking an Associate in Operations - Quality Control to ensure the accuracy and quality of client onboarding processes. The role involves daily oversight of account documentation, conducting reviews, and collaborating with stakeholders on process improvements. Candidates should have a 4-year degree, relevant experience in the Wealth Management industry, and strong analytical skills. This full-time position is based in Toronto and offers competitive compensation and benefits.