Associate Manager, Vitality Strategy & Implementation

Manulife; Toronto; Hybrid; CAD 68,000 - 115,000; Full time

Job summary

A multinational financial services provider in Toronto is seeking an Associate Manager to lead the Vitality Strategy & Implementation. This role supports strategic initiatives while enhancing the program and collaborating with diverse teams. The ideal candidate will have 3–5 years of relevant experience and a Bachelor's degree in Business Administration or Marketing. The position offers a hybrid work model and competitive salary within the range of CAD 68,775 to CAD 114,625.

Benefits

Health benefits

Retirement savings plans

Generous paid time off

Qualifications

• 3–5 years of experience in strategy, operations, or project coordination, preferably in insurance or financial services.
• Proven success in coordinating multi‑faced projects across diverse teams.
• Strong problem‑solving and analytical skills with a focus on data‑driven decision‑making.

Responsibilities

• Support execution of strategic initiatives by coordinating program enhancements and partnership implementations.
• Build and maintain strong relationships with internal and external stakeholders.
• Apply data-driven insights to inform decision-making and optimize program performance.

Skills

Analytical skills

Problem-solving

Collaboration

Communication

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Job description

We are seeking a proactive and analytical Associate Manager, Vitality Strategy & Implementation to support strategic initiatives and operational excellence within the Manulife Vitality program. This role plays a critical part in coordinating program enhancements, supporting new partnerships, and enabling long‑term strategies that align with the overall segment goals. The ideal candidate is a collaborative problem‑solver who thrives in a dynamic environment and is passionate about wellness, innovation, and delivering exceptional customer experiences.

Individual Responsibilities

• Support the execution of strategic initiatives by coordinating program enhancements and partnership implementations aligned with organizational goals.
• Collaborate with internal teams and external partners to develop strategies that drive Vitality adoption and growth.
• Coordinate projects through all phases of initiation, development, and implementation, ensuring clarity of roles, expectations, and deliverables.
• Partner with Marketing and stakeholders to ensure consistent messaging and storytelling across product launches and campaigns.
• Build and maintain strong relationships with internal and external stakeholders to ensure successful delivery of tactical items.
• Demonstrate understanding of how operational activities support and enable broader North American BI and enterprise goals.
• Apply data‑driven insights to inform decision‑making and optimize program performance.

Dynamics of the Role

• This role supports the Manulife Vitality program within the broader IIC strategy and contributes to Corporate Strategy deliverables by enabling operational excellence and strategic alignment.
• The individual will work across multiple teams and time zones, managing complex initiatives and ensuring seamless coordination.
• Success in this role requires analytical rigor, strong communication, and the ability to translate strategic objectives into actionable plans.

Key Deliverables Include

• Coordinated execution of Vitality program enhancements and new partnerships.
• Operational support aligned with North American BI and enterprise strategy.
• Consistent and compelling Vitality messaging across initiatives and channels.
• Project plans and tracking tools to ensure timely and effective delivery.
• Stakeholder engagement and relationship management to drive collaboration and execution.

Required Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 3–5 years of experience in strategy, operations, or project coordination, preferably in insurance or financial services.
• Strong problem‑solving and analytical skills with a focus on data‑driven decision‑making.
• Proven success in coordinating multi‑faced projects across diverse teams.
• Excellent communication and facilitation skills, with the ability to engage technical and non‑technical audiences.
• Independent, creative, and collaborative mindset.

Preferred Qualifications:

• Experience in strategy consulting or corporate strategy.
• Strong interpersonal and relationship management skills.
• Ability to influence and move others toward a shared vision.
• Demonstrated adaptability and solution‑oriented thinking in dynamic environments.
• Familiarity with Manulife’s business operations and strategic priorities.

Innovation, Collaboration & Execution Excellence

• Lead with curiosity and a growth mindset, proposing ideas and solutions that drive program success.
• Foster collaboration across teams and functions to align on goals and deliver results.
• Take ownership of assigned tasks from inception to resolution, ensuring timely and high‑quality execution.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com.

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail].

Referenced Salary Location

Waterloo, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$68,775.00 CAD - $114,625.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.