Associate Manager, Growth Operations

DoorDash; Montreal; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading delivery technology firm in Montreal is seeking a Head of Growth to lead local market engagement and retention initiatives across Quebec. The ideal candidate will have over 4 years of relevant experience, be fluent in both French and English, and possess strong analytical and communication skills. This role offers a dynamic work environment aimed at empowering local economies.

Benefits

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Qualifications

• Proven ability to design and implement growth strategies.
• Fluent in French and English, both written and spoken.
• Experience in consulting, strategy, startups, or business operations.

Responsibilities

• Own and execute the growth strategy across Quebec.
• Drive customer engagement and retention initiatives.
• Lead cross-functional collaboration to scale localized solutions.

Skills

Analytical thinking

Communication skills

Problem solving

Team collaboration

Education

4+ years of experience in relevant fields

Tools

Excel

Google Sheets

SQL

Job description

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses. To further this mission, we’re looking for a Head of Growth who will sit at the intersection of growth, product and operations, to help bring affordable delivery options to Canadian users.

About the Role

We’re looking for a strong operator with a bias to action to help lead DoorDash’s growth across Quebec. As the market owner, you’ll blend sharp analytical thinking with on-the-ground insights to uncover opportunities, solve problems, and drive customer engagement and retention across key cities.

Whether it’s deep-diving into performance data or shadowing a store to understand customer pain points, you’ll identify issues at both the macro and micro level. You'll work cross-functionally to test, iterate, and scale solutions. You’ll serve as a critical link between Quebec markets and Canada HQ, identifying the tactics and resources needed to unlock local growth and differentiate Doordash.

We’re looking for someone gritty, curious, and intellectually rigorous, fluent in French, comfortable working across teams, and eager to take ownership of one of DoorDash’s most exciting regions!

You’re excited about this opportunity because you will…

• Own and execute the growth strategy across Quebec : Build the roadmap and drive initiatives that grow customer engagement and retention in priority markets like Montreal, Laval, and Longueuil.
• Balance analytics with field insight : Validate assumptions with real-world examples by combining rigorous data analysis with first-hand learnings from customer interviews, store visits, and merchant shadowing.
• Lead cross-functional collaboration : Partner with teams across Merchant, Dasher, Marketing, and Promotions to test, iterate, and scale localized solutions.
• Be the voice of Quebec at Canada-HQ : Represent the needs of your market and shape how Canada-wide strategies are applied locally.
• Act like an owner : Bring grit, curiosity, and operational discipline to everything you do, with the autonomy to shape outcomes in your market.

We’re excited about you because…

You’re a builder at heart : You approach challenges with curiosity and creativity, thrive in ambiguity, and aren’t afraid to question the status quo. You build systems where none exist and see experimentation as a pathway to impact.

You care deeply about your community : You want your work to make a tangible difference in your city and take pride in building trust and strong relationships with local stakeholders.

You bring strong strategic, operational, and analytical experience : You have 4+ years of experience in consulting, strategy, startups, analytics, or business operations, and know how to turn data and insights into clear, impactful action.

You’re bilingual and bicultural : You’re fluent in French and English, both written and spoken, and understand how to operate effectively in Quebec’s unique cultural landscape.

Qualifications

4+ years of experience in consulting, strategy, startups, analytics, or business operations

Fluent in French and English, both written and spoken

Proficient in Excel / Google Sheets and SQL, and use data to inform decisions and measure success.

Proven ability to design and implement strategies that move key metrics and drive meaningful change.

Excellent communication skills, can write clearly, speak confidently, and adapt your style to different audiences.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and / or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here : Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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