Associate Manager, Growth Operations

DoorDash; Calgary; On-site; CAD 70,000 - 100,000; Full time

Job summary

An emerging technology and logistics company is seeking a Business Development Manager for Calgary to drive growth initiatives and optimize merchant experiences. This role involves building strong partnerships, executing market strategies, and leveraging data to improve performance in one of the company's fastest-growing regions. Ideal candidates should possess a business development mindset, excellent analytical skills, and a minimum of 4 years of related experience. Attractive compensation package and benefits included.

Benefits

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Qualifications

• 4+ years of experience in business development, consulting, strategy, startups, or operations.
• Demonstrated experience working cross-functionally with commercial teams.
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution.

Responsibilities

• Build and execute a market roadmap focused on customer engagement and retention.
• Identify and pursue high-impact partnership opportunities that improve local selection.
• Act as a connector between the market and internal teams, surfacing local insights.

Skills

Business Development

Data Analysis

Communication

Relationship Building

Tools

Excel

Google Sheets

SQL

Job description

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.

About the Role

We’re looking for a business-savvy operator with a strong bias to action to drive DoorDash’s growth across Calgary and Western Canada. As the local market owner, you’ll blend strategic thinking with in-market insight to identify opportunities, build strong partnerships, and improve customer and merchant experiences.

This role requires a proactive self-starter who thrives at the intersection of data, relationships, and execution. Whether analyzing performance metrics or engaging directly with merchant partners, you’ll uncover ways to improve market performance. You’ll work closely with our commercial teams, advocating for local selection strategies, and developing tailored approaches that resonate across Calgary and markets across Alberta.

We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact in one of DoorDash’s fastest-growing regions.

You’re excited about this opportunity because you will…

• Own and execute the Alberta growth strategy: Build and execute a market roadmap focused on customer engagement, retention, and quality selection, tailored to the unique dynamics of Calgary and surrounding areas.
• Drive business development initiatives: Identify and pursue high-impact partnership opportunities that improve local selection and drive incremental growth across key merchant segments.
• Lead cross-functional collaboration: Act as the connective tissue between the market and DoorDash’s commercial teams and HQ, surfacing local insights and co-developing merchant strategies that support long-term success.
• Be a champion for local selection: Advocate for market-specific assortment needs, ensuring the right mix of merchants are onboarded, supported, and elevated.
• Balance analytics with field insight: Validate assumptions with real-world examples by combining rigorous data analysis with first-hand learnings from customer interviews, store visits, and merchant shadowing.
• Act like an Owner: Take full ownership of your market’s success, with autonomy to test, iterate, and scale what works.

We’re excited about you because…

• Are a builder and connector: You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way
• Have a business development mindset: You understand how to identify, scope, and close high-impact opportunities, and you know how to align internal stakeholders to get things done
• Thrive in ambiguity and autonomy: You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
• Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.

Qualifications

• 4+ years of experience in business development, consulting, strategy, startups, or operations
• Demonstrated experience working cross-functionally with commercial teams
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
• Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
• Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
• Deep familiarity with the Calgary market is a strong plus

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.