Associate Manager- FT

No Frills; Dartmouth; On-site; CAD 38,000 - 65,000; Full time

Job summary

No Frills is seeking an Associate Manager to directly oversee store staff, ensuring sales and profitability through effective merchandising and labor management. The role emphasizes customer service, staff development, and maintaining high store standards across shifts.

Your leadership will drive daily operations, inventory, pricing integrity, and promotional execution, supporting the owner/manager to achieve business goals in a fast-paced retail environment.

Qualifications

• Experience in managing staff and driving store productivity.
• Ability to work with minimal supervision and make decisions.
• Understanding of discount grocery store operations and the No Frills concept.

Responsibilities

• Promote and ensure a consistently high standard of customer service
• Train and motivate staff
• Provide a positive working environment, coach and listen to employee issues
• Prepare and adjust work schedules to meet business needs
• Delegate and prioritize workload for staff
• Merchandise advertising and promotional programs to maximize brand advantage
• Maintain up-to-date market trend information and competitor activities
• Coordinate product receiving, handling and storage for optimal results
• Maintain category sets and profitability through strategic stocking
• Work with sales reps to negotiate credits, display merchandising and order levels
• Ensure pricing integrity and appropriate inventory levels
• Coordinate daily activities and address complex issues with the owner
• Any other duties to ensure courteous service and competitive pricing

Skills

People management

Customer service

Communication skills

Time management

Merchandising

Produce knowledge

Flexibility

Availability

Job description

• Merchandising

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Responsibilities

The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Store Manager shares responsibility for labour cost and other key financial measures. The Associate Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager.

• Promote and ensure a consistently high standard of customer service


• Train and motivate staff


• Provide a positive working environment, coach, advise and listen to employee problems/issues


• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs


• Delegate and prioritize workload for staff


• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage


• Maintain up to date information about market trends and competitor activities


• Coordinate the receiving, handling and storing of product to achieve optimal results


• Maintain Category sets, mixing for profit as required


• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability


• Work with Sales representatives to negotiate credits, display merchandising and order levels


• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings


• Maintain appropriate inventory levels through effective ordering and rotation


• Ensure pricing integrity


• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process


• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications/Experience

• Ability to manage people - **years of management experience


• Ability to work with minimal functional direction


• Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image


• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:




• Customer service


• Employee relations


• Merchandising


• Sales/Profits




• Strong communication skills including verbal, written and active listening


• Demonstrated Customer focus and commitment to superior customer service


• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)


• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business


• Strong knowledge of all aspect of the produce area, operations and products

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE

The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Hiring Range / Échelle Salariale à L’embauche

$37,500.00 - $65,400.00 / 37.500,00$ - 65.400,00$ (per year / par an)

A candidate’s experience and knowledge and the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.