Associate, Junior Broker & Administration

HUB International; Grande Prairie; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Excellent compensation

RRSP match

Referral incentives

Work flexibility

Educational training

Growth opportunities

Birthday day off

Job summary

HUB International in Grande Prairie, Canada, invites applications for a Junior Insurance Advisor. You will be the first contact for clients, managing an active book of business, handling inquiries, renewals, and ensuring clients have the right coverage.

This in-office role requires organization, accuracy, and strong people skills in a fast-paced environment. Training and career growth opportunities are provided within a supportive team.

Qualifications

• Active Level 1 General Insurance License or willingness to obtain.
• Strong service background and commitment to building an insurance career.
• Solid working knowledge of personal lines products and coverage fundamentals.
• Strong attention to detail with the ability to manage multiple client files simultaneously without errors.
• Clear, confident communication; explain coverage in plain language.
• Experience with a broker management system (Applied Epic or similar) is an asset.
• Comfortable working in a high-volume, client-driven environment where priorities shift.

Responsibilities

• Advise new and existing clients on personal lines coverage, including habitational, automobile, and travel insurance.
• Quote, bind, and process new policies and endorsements accurately and in a timely manner.
• Conduct renewals and proactively reach out to clients to review their coverage as needs change.
• Identify gaps in coverage and recommend appropriate solutions, including bundling opportunities.
• Handle client inquiries, policy changes, and coverage questions with professionalism and efficiency.
• Maintain accurate client records and documentation in the broker management system.
• Work collaboratively with your team and escalate complex or high-risk files appropriately.
• Stay current on product knowledge, carrier appetite, and industry changes.

Skills

Client service

Communication

Attention to detail

Multi-tasking

Team collaboration

Personal lines knowledge

Insurance products

Education

Active Level 1 General Insurance License

Tools

Applied Epic

Job description

Ignite Your Potential. Impact What Matters.

Hi, we're HUB–a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you're ready for tomorrow.

The Opportunity

As a Junior Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them – their home, their vehicle, and everything in between.

This is a client-facing role where you will manage an active book of business, handle new client inquiries, process renewals, and make sure every client leaves the conversation with the right coverage and a clear understanding of what they have.

This is a full-time, in-office role based in Grande Prairie. It is a fast-paced environment with a steady volume of client interactions, and it suits someone who is organized, technically accurate, and genuinely good with people.

What You’ll Do

• Advise new and existing clients on personal lines coverage, including habitational, automobile, and travel insurance
• Quote, bind, and process new policies and endorsements accurately and in a timely manner
• Conduct renewals and proactively reach out to clients to review their coverage as their needs change
• Identify gaps in coverage and recommend appropriate solutions, including bundling opportunities
• Handle client inquiries, policy changes, and coverage questions with professionalism and efficiency
• Maintain accurate client records and documentation in the broker management system
• Work collaboratively with your team and escalated complex or high-risk files appropriately
• Stay current on product knowledge, carrier appetite, and industry changes

What We're Looking For

• Active Level 1 General Insurance License or willingness to obtain is required
• Candidates newer to the industry are encouraged to apply if they have a strong service background and are committed to building their insurance career
• Solid working knowledge of personal lines products and coverage fundamentals
• Strong attention to detail with the ability to manage multiple client files simultaneously without errors
• Clear, confident communication skills: you can explain coverage in plain language and handle a difficult conversation with professionalism
• Experience with a broker management system (Applied Epic or similar) is an asset
• Comfortable working in a high-volume, client-driven environment where priorities shift throughout the day

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid day off for your birthday – we want to celebrate you!

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

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