Associate, Estate (Fixed Term)

CI Investments Inc.; Fredericton; On-site; CAD 42,500 - 71,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation

Job summary

CI Investment Services Inc. is seeking an Associate, Estate to manage administration and processing for estate settlements. You will ensure documentation is complete, process financial transactions, and respond to advisor inquiries within SLA.

The role includes participating in new developments for operational improvements. The candidate will work with multiple internal teams to deliver exceptional service, handle estate mailbox requests, and assist on special projects during peak periods.

Qualifications

• Must have a Bachelor’s degree or equivalent experience; 1–5 years in financial services in an administrative/operations capacity preferred.
• Self-initiated, fast learner with a positive attitude.
• Strong attention to detail and organizational skills; ability to improve team efficiency.
• Excellent verbal and written communication; adaptable to a fast-changing business/tech environment.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Complete ad-hoc EFTs and wires; ensure payment reports and back-office journal entries are updated.
• Process cash and securities movements for deceased client accounts.
• Ensure death settlements are completed promptly and accurately.
• Coordinate with internal teams to deliver high-quality service.
• Perform due diligence and analyze financial/transaction requests; ensure proper documentation is obtained.

Skills

Attention to detail

Analytical thinking

Verbal communication

Written communication

Organizational skills

Customer service

Team collaboration

Education

Bachelor’s degree or related experience

Tools

Microsoft Office

Job description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. We are currently seeking an Associate, Estate to join our team at CI Investment Services Inc. This position will be responsible for various administration and processing activities for estate settlements. Candidate will be responsible for ensuring all information and documentation is received in good order, timely and accurate processing of financial transactions and respond to advisors inquiries within the established service level agreements. In addition, candidate will participate in implementing new developments to our current operation.

WHAT YOU WILL DO

• Completes ad-hoc outgoing or incoming EFT and wires. Ensures they are on payment reports, as well as internal Back Office systems via journal entries
• Process all cash and securities position movements on deceased client accounts
• Taking ownership in ensuring the process of death settlements are complete in a timely manner.
• Coordinating and collaborating with internal business units to ensure exceptional service is delivered efficiently and effectively
• Conduct adequate due diligence and analysis of all financial/transactional request types/
• Ensuring proper documentation and authorization is obtained prior to processing.
• Manage, respond to, and process requests received through “Estate” mailbox, and CRMs within set SLA.
• Participate in User Acceptance Testing when required
• Communicate with financial advisors and necessary third parties via phone, email, Message serv and/or fax when required
• Handle cleanup reports to ensure all client information is accurately reflected in our records
• Assist with special projects during peak periods as assigned, and contribute to ongoing initiatives undertaken by the department.
• Ad hoc duties relevant to the position shall be assigned as required

WHAT YOU WILL NEED

Must Have Bachelor’s degree or job-related experience 1-5 year of experience in the Financial Services industry (including internships) in an Administrative/Operations environment or similar capacity is preferred. Self-initiated, fast learner with a positive attitude. Attention to detail and organization skills with the mindset of how you can make the team more efficient and effective Strong soft skills including verbal and written communication, people, organizational, and client service skills Ability to adapt to a rapidly changing business and technology environment Excellent analytical and problem-solving skills. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook

NICE to Have

Strong understanding of Registered Products (RRSP, RIF, TFSA, LIRA, LIF, RESP), Estate/Death Settlement is preferred. Extensive knowledge of industry back-office or Operations practices. Prior data entry/financial transaction processing experience. Understanding of investing fundamentals and/or Mutual Funds is considered an asset.

WORKING CONDITIONS

Overtime may be required during peak periods This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

Salary and Benefits

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $42,500 to $71,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position may be eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

About CI Financial

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

We offer a supportive environment for success with an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.