Associate Director, Technical Lead BA / QA

RBC; Toronto; On-site; CAD 95,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Technical Lead BA/QA to enhance their credit business through modernized solutions. The role encompasses the full software development lifecycle, requiring expertise in creating automated test frameworks and managing teams. Ideal candidates will have strong communication skills, experience in testing .NET applications, and a background in lending. The company offers a comprehensive rewards program and opportunities for career development in a supportive environment.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• Lending experience or knowledge is key.
• Ability to generate test cases from requirements.
• Self-motivated and driven to get results.

Responsibilities

• Design and implement test cases and automation frameworks.
• Support manual and automated test scripts.
• Manage a team of BA/QAs.

Skills

Excellent communication skills

Testing multi-tier applications

Interpersonal skills

Innovative problem-solving

Experience in Microsoft .NET

Tools

JIRA

Confluence

SQL

Job description

Job Description

WHAT IS THE OPPORTUNITY?

Join the Global Credit Technology team as we continuously deliver new products to modernize operational business processes by delivering enterprise grade solutions. We are seeking a talented and adaptable Technical Lead BA/QA to maintain an existing portfolio of applications and deliver new business capabilities to our credit business in Capital Markets.

Day to day, your work runs the full SDLC scope, from requirements gathering, design, development, testing, deploying to production and providing knowledge transfer to support teams. You will be working in a fast-paced environment, juggling competing priorities, and will be communicating directly with business stakeholders to understand the use cases and ensuring your solution is fit for purpose.

WHAT WILL YOU DO?

• Design and implement test cases/automation framework so there is broad functional test coverage, with scalability and flexibility in mind.
• Support all test activities, enhance, develop and execute manual and automated test scripts, record and track software discrepancies. Familiarity with different types of testing protocols: regression, functional, non-functional, integration etc.
• Meet with business and technology leads to understand objectives and map out technical and testing requirements based on Strategic roadmaps.
• Manage a team of BA/QAs, overseeing work load distribution, career development and team performance.
• Manage the design, development of functional specifications, testing specifications, data analysis, and execution.
• Work with project stakeholders and developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality.
• Ensure that all domain knowledge and test cases are articulated and structured well to enable swift execution by any other members of the QA team.
• Meet with business and technology leads to understand objectives and map out testing requirements, while strategizing and providing vision and oversight for automation product management and ownership.
• Facilitate resolution and communication across functional groups on issues and decisions.
• Provide thought leadership to continuously refine QA best practices, including aspects related to DevOps, CI/CD pipeline, QA test management tools, and project management.
• Facilitate with technical analysis/specifications of requirements from Business and help maintain the content in JIRAs as well write effective Confluence knowledge article for multiple teams supporting the application platforms.

WHAT DO YOU NEED TO SUCCEED?

• Lending experience or knowledge is key in order to be successful in this role.
• Ability to generate test cases from requirements and technical specifications.
• Ability to think outside the box and create innovative solutions to complex problems.
• Excellent communication, interpersonal and team working skills.
• Experience in testing for multi-tier applications based on Microsoft .NET technology stack including C#, VB.NET, MVC, Webforms, Web Services and popular client-side technologies such as CSS, JavaScript, HTML, and bootstrap. Experience writing SQL queries.
• Experience with relational database programming (e.g. Sybase, SQL Server).
• Self-motivated – driven to get results, takes initiative and needs minimum oversight.
• Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

Nice-to-have:

• Experience using OOP languages like Java/Python to design and architect test automation frameworks.
• Capital Markets experience or knowledge is a strong plus.
• Experience working in an Agile-based project delivery framework.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Note: Applications will be accepted until the listed deadlines above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth. RBC strives to deliver a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.