Associate Data Platform Administrator - 545 EN

Export Development Canada | Exportation et développement Canada; Ottawa; On-site; CAD 65,000 - 87,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

3–4 weeks paid vacation

Wellness programs

Language training

Job summary

Export Development Canada (EDC) is hiring an Associate Data Platform Administrator in Ottawa. The role focuses on supporting data and analytics platforms, with hands-on tasks in cloud-based environments and a path to grow in data platform engineering.

Ideal candidates have 2+ years in IT, ITSM exposure, and familiarity with Azure DevOps, CI/CD, and Git. The position is permanent with a hybrid workflow that requires in-office presence three days per week by Sep 2026, plus relocation assistance

Qualifications

• Experience with ITSM processes (incident, change, request management).
• Exposure to Agile delivery frameworks (Scrum, Kanban).
• Familiarity with deployment orchestration and automation tools (Azure DevOps, CI/CD, Git).

Responsibilities

• Support design, build, configuration, and operation of cloud-based data and analytics platforms.
• Assist with platform provisioning for analytics, reporting, and data science teams using configuration-as-code.
• Monitor platform health and respond to alerts and issues to minimize disruption.

Skills

ITSM processes

Agile delivery

Azure DevOps

CI/CD

Git

Education

Undergraduate degree in Computer Science/Information Systems

Tools

Azure DevOps

CI/CD

Git

Job description

Application deadline: September 7th, 2026 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: Associate Data Platform Administrator

Employment Type:Permanent

Compensation Details:

• Data Platform Administrator 15: Salaries typically range from $65,172 to $86,898 annually, based on qualifications and experience plus a performance-based incentive.

Location:

• Export Development Canada operates under a hybrid work model, with employees currently required to work from the office two days per week. Effective September 2026, this requirement will increase to three days per week and will be implemented gradually through a phased approach based on employee location. (subject to change).
• This role can be performed from EDC’s headquarters in Ottawa.
• Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team and Job Overview:

• The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
  

The Data Platform Management (DPM) team owns and operates EDC’s enterprise data platforms assuring they are secure, reliable, and ready to scale. We enable teams across Enterprise Data Operations & Technology and the business to access and use data with confidence, while continuously improving how our platforms are governed and run.

The Associate Data Platform Administrator is an early‑career to developing practitioner role focused on supporting the delivery, operation, and continuous improvement of EDC’s data and analytics platforms. Working within an agile, collaborative team, this role contributes hands‑on technical effort while building foundational skills in cloud platforms, data technologies, operational excellence, and service management.

Reporting to the Manager - Data Platform Delivery, this role is ideal for individuals looking to grow a career in data platform engineering and administration through structured learning, coaching, and progressively increasing responsibility

What you will be doing:

Platform Operations & Support

• Support the design, build, configuration, and operation of cloud‑based data and analytics platforms under established standards and guidance.

• Assist with platform provisioning for analytics, reporting, and data science teams using configuration‑as‑code tools and automated processes.

• Monitor platform health, availability, and performance, responding to alerts and user‑reported issues and escalating complex problems as required.

• Perform routine fault isolation and issue resolution to minimize service disruption and maintain stable platform operations.

Analysis, Documentation & Quality

• Support the documentation of current (“as‑is”) and target (“to‑be”) platform configurations, processes, and controls.

• Conduct and support platform testing and quality control activities to ensure solutions meet defined standards and user requirements.

• Collect and analyze operational and usage information to support problem diagnosis and service improvement.

Governance, Security & Controls

• Apply established architecture, security, and operational standards when implementing and operating data platforms.

• Support the identification and remediation of platform security vulnerabilities and configuration issues, escalating risks and incidents in accordance with security and incident management procedures.

• Contribute to lifecycle management activities to ensure platforms remain secure, compliant, and fit for purpose.

Collaboration & Enablement

• Work collaboratively with product owners, engineers, architects, and other technical teams within Agile delivery frameworks.

• Advise users on approved platform services, standards, and best practices, helping them use platforms effectively and responsibly.

• Contribute to knowledge management by documenting procedures, runbooks, standards, and lessons learned.

• Support communication efforts related to data & analytics platform capabilities, processes, and updates.

Continuous Improvement & Learning

• Research and suggest incremental technical improvements to enhance platform stability, usability, and efficiency.

• Actively develop technical, operational, and collaboration skills through hands‑on experience, coaching and formal learning opportunities.

• Seek feedback and apply lessons learned to improve performance and contribution over time.

What we are looking for:

• Education: Undergraduate degree in Computer Science, Information Systems, or a related field. (based on level and domain)

• 2+ years of experience in IT system administration, platform support, or a related technical role in a similar domain

• Experience working with IT Service Management (ITSM) processes such as incident, change, and request management.

• Exposure to Agile delivery frameworks (Scrum, Kanban).

• Familiarity with deployment orchestration, automation, or configuration management tools (e.g., Azure DevOps, CI/CD, Git).

What will make you stand out:

• Experience working in Linux and/or Windows environments.

• Exposure to data and analytics technologies such as Power BI, Azure Synapse, Databricks, Denodo, or SQL Server / Oracle.

• Familiarity with Azure services such as Azure Monitor, Log Analytics, or Automation.

• Bilingualism in English and French.

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.The position is open to those who meet all of the essential criteria outlined above and submit their applications by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Want to learn more about EDC? Check our website at https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at [e-mail]. We are here to support you every step of the way.

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