Associate Business Applications Consultant I

TEEMA; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A consulting firm in Calgary seeks an Associate Business Applications Consultant I to provide end-user support for a software application used across Western Canada. The ideal candidate will assist in production accounting tasks, testing software releases, and incident management. A CAPPA certification and experience with the Petrinex application are highly desirable. This role emphasizes strong communication skills and the ability to work independently and collaboratively.

Qualifications

• Registration in or completion of the Canadian Association of Petroleum Production Accounting (CAPPA) certification is required.
• Practical experience with the Petrinex application is highly desirable.
• Strong communication skills, both written and verbal.

Responsibilities

• Provide step-by-step guidance for production accounting tasks.
• Assist in testing monthly software releases.
• Log all client interactions in the incident management tool.

Skills

Strong communication skills

Ability to work independently

Team collaboration

Education

Canadian Association of Petroleum Production Accounting (CAPPA) certification

Tools

Petrinex application

Job description

Job Title: Associate Business Applications Consultant I

Job ID: 82981

Location: Calgary, Alberta

Overview

Our client is seeking a candidate who is early in their oil and gas production accounting career and eager to grow their expertise. You will be joining a team of five analysts who provide end-user support for a software application widely used across Western Canada.

What you will be doing

End-User Support

• Provide step-by-step guidance for production accounting tasks related to the application.

• Diagnose and resolve incidents using the knowledge base and predefined processes.

• Respond promptly to user inquiries via email.

• Share relevant contact information for clients, government ministries, and industry bodies.

• Assist clients in navigating various government webpages.

Testing & Quality Assurance

• Assist in testing monthly software releases.

• Create, execute, and document test cases.

Incident Management

• Log all client interactions in the incident management tool.

• Assign issues to 2nd-level Subject Matter Experts when required.

• Monitor and report on issue trends and escalate when necessary.

• Keep clients informed about the status of their issues.

What you must have

• Registration in or completion of the Canadian Association of Petroleum Production Accounting (CAPPA) certification is required.

• Practical experience with the Petrinex application is highly desirable.

• Ability to work independently while also collaborating effectively within a team.

• Strong communication skills, both written and verbal.

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com.