Associate Application Engineer — Pre/Post-Sales & Tech Support

Keyence Canada Inc; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global leader in automation technologies is seeking a candidate in Mississauga for a technical support role. The position includes application testing, customer interaction, and product training. Ideal candidates should have a Bachelor's degree in engineering and strong analytical skills. This role also emphasizes effective communication and problem-solving to enhance customer experiences. Competitive compensation and extensive training provided.

Benefits

Competitive compensation

Health coverage: Medical, Dental and Vision

2-week vacation + 8 paid personal days

3-month training & development program

Fully Paid Travel Expenses

Qualifications

• Ability to enter activity information into the CRM and database.
• Ability to organize and prioritize tasks.
• Effective communication of complex ideas.

Responsibilities

• Provide support on product offerings for sales team.
• Log customer interactions in a CRM.
• Conduct testing on customer samples and report results.

Skills

Active listening

Analytical skills

Interpersonal skills

Problem solving

Service orientation

Education

Bachelor's degree in engineering discipline

Tools

CRM software

Job description

A global leader in automation technologies is seeking a candidate in Mississauga for a technical support role. The position includes application testing, customer interaction, and product training. Ideal candidates should have a Bachelor's degree in engineering and strong analytical skills. This role also emphasizes effective communication and problem-solving to enhance customer experiences. Competitive compensation and extensive training provided.