Associate

RBC; Laval (administrative region); On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading financial services company in Laval is seeking an Associate to join their advisory team. The ideal candidate will be fluent in French and possess excellent client service skills, along with strong attention to detail. Key responsibilities include servicing client inquiries, administrative support for Investment Advisors, and ensuring timely account management. This full-time role offers competitive compensation and a dynamic team environment.

Benefits

Comprehensive Total Rewards Program

World-class training program

Development opportunities

Qualifications

• Minimum of 2 years of experience in the financial services sector.
• Demonstrated skills in providing world-class client service.
• Ability to work as part of a team.

Responsibilities

• Responsible for servicing incoming contacts from clients and partners.
• Support Investment Advisors with administrative duties.
• Request information and documentation from clients.

Skills

French language mastery

Client service skills

Attention to detail

Time management

Knowledge of Microsoft 365

Job description

Job Description

RBC Dominion Securities is currently seeking an Associate to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Mastery of the French language
• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Intermediate or advanced level of English
• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

Address: 545 PROM DU CENTROPOLIS, APP 200:LAVAL

City: Laval

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-10-03

Application Deadline: 2026-01-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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