Associate

Loblaw Companies Limited; Belleville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retailer in Canada is seeking a dedicated individual to manage operations and ensure top-notch customer service at their No Frills store in Belleville, Ontario. Responsibilities include overseeing staff, managing inventory, and promoting a positive shopping experience. Candidates should possess strong management and communication skills, with a focus on customer satisfaction. The ideal candidate is flexible, available for various shifts, and has a solid understanding of retail operations. This role offers opportunities to make a significant impact!

Qualifications

• Years of management experience is essential.
• Strong knowledge of produce area operations and products.
• Ability to work with minimal functional direction.

Responsibilities

• Promote high standards of customer service.
• Train and motivate staff.
• Prepare and manage staff schedules.
• Coordinate employee activities and address issues.

Skills

Management skills

Communication skills

Customer focus

Issue management

Flexibility

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re‑entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard‑working, enthusiastic and reliable people just like you.

Responsibilities

• Promote and ensure a consistently high standard of customer service
• Train and motivate staff
• Provide a positive working environment, coach, advise and listen to employee problems/issues
• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
• Maintain up to date information about market trends and competitor activities
• Coordinate the receiving, handling and storing of product to achieve optimal results
• Maintain Category sets, mixing for profit as required
• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
• Work with Sales representatives to negotiate credits, display merchandising and order levels
• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
• Maintain appropriate inventory levels through effective ordering and rotation
• Ensure pricing integrity
• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications / Experience

• Ability to manage people – years of management experience
• Ability to work with minimal functional direction
• Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image
• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
  • Customer service
  • Employee relations
  • Merchandising
  • Sales/Profits
• Strong communication skills including verbal, written and active listening
• Demonstrated Customer focus and commitment to superior customer service
• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
• Strong knowledge of all aspect of the produce area, operations and products

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.