Assisted Living Manager

Regent College; Vancouver; On-site; CAD 89,000 - 101,000; Full time

Job summary

A renowned assisted living community in Vancouver seeks an Assisted Living Manager to lead operations, ensuring high-quality care and support for residents. The ideal candidate will have over 5 years of leadership experience in health care settings, a strong educational background in management, business, or health disciplines, and a compassionate approach to team management. This role offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive medical benefits

Matching RRSP contributions

Vacation entitlement based on experience

Qualifications

• 5+ years in progressive leadership roles in health care or assisted living.
• Experience in Health Care Administration is an asset.

Responsibilities

• Provide leadership to The Cedars Assisted Living program.
• Mentor staff to build teamwork and align with values.
• Manage finances, staffing, and ensure compliance with regulations.
• Design and implement systems to enhance performance.

Skills

Leadership and management

Interpersonal and communication skills

Analytical and detail-oriented

Technology proficiency

Continuous learner

Education

Degree in management, business, or health-related disciplines

Job description

About Hopehill

The Cedars at Hopehill is an 89-unit assisted living residence located on the Hopehill campus in northeast Vancouver. Together with our independent living buildings, we form a caring community of over 380 residents. Established in 1951 by the Canadian Baptists of Western Canada, Hopehill’s mission is to foster a safe, healthy, and supportive neighbourhood where maturing adults can live with dignity, purpose, and belonging.

Position Summary

Reporting to the Chief Operating Officer, the Assisted Living Manager provides leadership and oversight for all aspects of daily operations at The Cedars. This role ensures high-quality, compassionate care and support services for residents and a positive, coordinated work environment for staff.

The ideal candidate is both people-focused and systems-minded; a leader who brings structure and clarity to daily operations while fostering teamwork, communication, and accountability. This role offers the opportunity to strengthen processes within The Cedars and collaborate with the broader Hopehill management team to enhance overall coordination and organizational effectiveness. You are curious, driven, and humble; able to improve operational performance, develop a thriving team culture, and mentor people to achieve greater things together.

Key Responsibilities

• Provide day-to-day leadership of The Cedars Assisted Living program, ensuring exceptional, person-centered care.
• Mentor and support staff to foster teamwork, accountability, and alignment with Hopehill’s mission and values.
• Strengthen internal systems and processes to improve efficiency, consistency, and quality of service.
• Use data, feedback, and collaboration to inform decisions and implement practical improvements.
• Manage finances and budgets, staffing, and resources responsibly to ensure sustainable operations.
• Maintain full compliance with the Community Care and Assisted Living Act, the Residential Tenancy Act, and all related regulations and quality standards.
• Build positive relationships with residents and families, responding with care, professionalism, and transparency.
• Envision, design, and implement integrated systems that connect people, processes, and information to strengthen organizational performance.

Education and Credentials

A strong background in management, business, or health-related disciplines.
Experience or training in Health Care Administration is an asset.

Experience

• Minimum of five (5) years’ progressive leadership experience in a leadership role preferably in seniors’ housing, assisted living, or health care settings.
• Demonstrated ability to lead teams, manage operations, and implement improvements that enhance service quality.

Skills and Attributes

• A compassionate, servant-hearted leader who combines care for people with a practical, organized approach to management.
• Strong interpersonal and communication skills to foster trust and collaboration.
• Analytical and detail-oriented, able to identify patterns, improve processes, and follow through on systems implementation.
• Comfortable with technology, reporting tools, and learning new systems that support effective management.
• A continuous learner who models adaptability, accountability, and professionalism.

Compensation and Benefits

• $89,000 to $101,000 per year based on experience and qualifications.
• Comprehensive medical and extended health benefits.
• Matching RRSP contributions.
• Vacation entitlement commensurate with experience.