Assistant Team Leader New Store

Dollarama; Parksville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A growing Canadian retail business in Parksville is seeking an Assistant Team Leader to support store operations and ensure customer satisfaction. The ideal candidate has at least one year of retail experience, including a supervisory role. Responsibilities include training associates, managing inquiries, and maintaining store organization. Flexibility in schedule is required for this full-time position offering competitive benefits.

Benefits

Competitive compensation

Benefits packages

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in daily operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication skills

Leadership

Customer service orientation

Time management

Multitasking

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees