Assistant Team Leader

Dollarama; Peterborough; On-site; CAD 35,000 - 45,000; Full time

Job summary

A major retail company in Peterborough is seeking an Assistant Team Leader to support management in daily operations, ensure customer satisfaction, and assist in training staff. Ideal candidates will have a year of retail experience, supervisory skills, and flexible availability. This role offers competitive compensation and benefits for full-time employees.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in executing daily retail operations.
• Ensure excellent customer service and maintain store organization.
• Assist in training and supervising store associates.

Skills

Customer service orientation

Communication skills

Leadership

Time management

Teamwork skills

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

Responsibilities

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees