Assistant Team Leader

Dollarama; Nanaimo; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian retail business in Nanaimo is seeking an Assistant Team Leader to support management with daily operations and ensure excellent customer service. The ideal candidate will have supervisory experience, strong communication skills, and the flexibility to work evenings and weekends. This role provides growth opportunities within a dynamic retail environment.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in executing daily retail store operations.
• Ensure excellent customer service and maintain store environment.
• Assist in supervision and training of store associates.

Skills

Excellent communication and interpersonal abilities

Demonstrates leadership

Customer service oriented

Ability to multitask and prioritize

Organizational skills

Ability to work in a fast-paced environment

Job description

Overview

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry


• At least one (1) year in a supervisory role


• Flexible availability required (day, evening, weekend)


• Ability to efficiently organize time and manage priorities


• Excellent communication and interpersonal abilities


• Demonstrates leadership, organizational and teamwork skills


• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment


• Customer service oriented


• Benefits are applicable to full-time employees