Assistant Team Leader

Dollarama; Keswick; On-site; CAD 40,000 - 55,000; Full time

Job summary

A growing retail business in Ontario is seeking an Assistant Team Leader. This role involves overseeing daily store operations, supervising and training staff, and ensuring excellent customer service. Ideal candidates have at least one year of supervisory experience in retail and possess effective communication and organizational skills. Flexible availability is required.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in overseeing daily retail store operations.
• Assist in the supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication skills

Organizational skills

Multitasking

Customer service orientation

Leadership skills

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees