Assistant Team Leader

Dollarama; Kelowna; On-site; CAD 45,000 - 55,000; Full time

Job summary

A growing Canadian retail company in Kelowna is seeking an Assistant Team Leader to support daily store operations and ensure excellent customer service. The ideal candidate will have at least one year of experience in retail and supervisory roles. Flexible availability is required. This position offers a stimulating work environment with competitive compensation and growth opportunities.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Provide support to management in retail store operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Customer service oriented

Excellent communication and interpersonal abilities

Leadership skills

Organizational skills

Teamwork skills

Multitasking

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages and growth opportunities? An Assistant Team Leader at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees