Assistant Team Leader

Dollarama; Drayton Valley; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian business is seeking an experienced Assistant Team Leader to support daily retail operations, ensure excellent customer service, and oversee staff training. The ideal candidate will have at least one year of supervisory experience and a strong focus on customer service. Opportunities for growth in a dynamic environment are provided.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Provide support to the management in executing daily store operations.
• Assist in training store associates and handling customer complaints.
• Help meet sales targets and ensure excellent customer service.

Skills

Customer service orientation

Leadership skills

Excellent communication

Organizational skills

Ability to multitask

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees