Assistant Team Leader

Dollarama; Collingwood; On-site; CAD 45,000 - 55,000; Full time

Job summary

A growing Canadian business is seeking an Assistant Team Leader to support daily retail operations in Collingwood. Candidates must have approximately one year of retail experience, including supervisory roles. This position requires excellent communication, leadership skills, and flexibility in scheduling. You will assist with training store associates and ensuring a high standard of customer service. Embrace the chance for career growth in a stimulating work environment.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Provide support to the management team in daily store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Excellent communication

Leadership skills

Customer service orientation

Organizational skills

Teamwork skills

Multitasking ability

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees