Assistant Team Leader

Dollarama; Clinton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A growing Canadian business is looking for an Assistant Team Leader to support management in daily operations. This role involves training staff, ensuring customer service excellence, and meeting sales targets. Ideal candidates should have at least a year of relevant retail experience, strong leadership, and communication skills. Flexible availability is necessary for this position.

Benefits

Competitive compensation

Benefits packages

Growth opportunities

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in executing daily retail store operations.
• Assist in supervision and training of store associates.
• Handle customer inquiries and complaints.

Skills

Communication skills

Leadership skills

Organizational skills

Customer service orientation

Ability to multitask

Job description

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages*, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high‑volume environment
• Customer service oriented
• Benefits are applicable to full‑time employees