Assistant Store Manager - VAUGHAN MILLS

The Children's Place; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

The Children’s Place in Concord, Ontario is seeking an Assistant Store Manager to support the Store Sales Manager by driving sales, developing talent, and executing company initiatives. You will represent the brand, maintain professional standards, deliver exceptional customer service, and communicate a consistent message across the team.

Qualifications include a high school diploma and 1–3 years of supervisory retail experience; a bachelor’s degree is preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• Bachelor’s degree is preferred for this role.
• 1–3 years of supervisory experience in specialty retail is valued.

Responsibilities

• Support the management team in achieving store goals through driving sales and developing talent.
• Interview candidates and contribute to talent succession planning using core competencies.
• Provide direct, objective feedback to team members to improve performance.
• Monitor performance and conduct timely reviews with constructive guidance.
• Model exceptional customer service and represent the brand professionally on the sales floor.
• Motivate staff to build brand loyalty and create a positive store environment.
• Ensure adherence to SOPs and protect company assets through loss prevention practices.
• Lead training for associates and supervise store operations to maintain standards.

Skills

Customer engagement

Communication

Strategic planning

Adaptability

Time management

Fiscal responsibility

MS Office

Internal apps

Flexible schedule

Physical ability

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The Children’s Place (Place)has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Children’s Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. The Children Place supports the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants and internal employees with disabilities. The Children’s Place (« Place ») s'engage comme toujours à offrir l'équité en matière d'emploi à tous les associés et candidats à l'emploi. En conséquence, la politique de PLACE est de recruter, former, donner de l'avancement et appliquer toutes les autres politiques relatives au personnel sans considération d’âge, sexe, invalidité, race, origine ethnique, citoyenneté, croyance, orientation sexuelle, état matrimonial ou autre motif décrit dans le Code des droits de la personne de l’Ontario. The Children’s Place appuie la pleine intégration des personnes handicapées, conformément au Code des droits de la personne de l’Ontario et à la Loi sur l'accessibilité pour les personnes handicapées de l’Ontario (LAPHO). Les aménagements nécessaires sont disponibles sur demande pour les candidats et les employés internes touchés par une invalidité.

Location: Concord, Ontario

Job Summary

The Assistant Store Manager will be responsible for supporting the Store Sales Manager to achieve all company goals and initiatives through driving sales, developing talent, and executing company initiatives. The Assistant Store Manager will represent the brand, operate in a professional manner, demonstrate exceptional customer service, and drive a consistent message to all team members.

Responsibilities

• Key Accountabilities:
• Support the management team in fueling the growth of the business through developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
• Participate in the interviewing process and recommend candidates using core competencies
• Foster a positive work environment and provide direct, objective feedback in a timely manner using competency based language to maximize performance
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Train associates and monitor compliance to all company standard operating procedures (SOPs)
• Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program
• Manage company standards of merchandise presentation, signage, and display
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures

Education and Experience

High school diploma or equivalent; Bachelor’s degree preferred 1-3 years of supervisory experience, specialty retail preferred

Skills and Behaviors

• Excellent customer engagement
• Must be an effective communicator
• Must be able to plan and execute strategies
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Must be fiscally responsible
• Proficient in Microsoft applications
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

make our PLACE yours

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.