Assistant Store Manager, Tsawwassen Mills

Retail; Delta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community-focused retail company in Metro Vancouver is seeking an Assistant Store Manager to lead and develop the store team, drive key business results, and ensure high standards of customer service. Ideal candidates will have a strong retail background, leadership experience, and a passion for wellness. This full-time position offers the opportunity to make a significant impact on both the team and the community.

Qualifications

• Leadership experience in a retail environment.
• Proven track record of driving results and team development.
• Strong customer service and sales experience.

Responsibilities

• Lead and develop the store team to achieve business goals.
• Create and implement strategic plans for growth.
• Ensure high standards of customer service and merchandising.

Skills

Labor Cost Analysis

Organizational skills

Communication skills

Store Management Experience

Management Experience

Retail Sales

Guest Services

Merchandising

Cash Handling

Supervising Experience

Retail Management

Job description

Description

Reporting to the Store Manager, the Assistant Store Manager is accountable in leading key aspects of their store's business. Through attracting and developing Team Members, the ASM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing community members with excellent service and spreading global wellness.

While fostering an environment that delivers upon the Company’s Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people‑centric approach to increasing productivity and profitability of the retail business.

The ASM is accountable to partner and support the SM in creating annual and quarterly strategies for growing the business, focusing on People Operations, Visual Merchandising, and Community outreach.

Through day‑to‑day functions, the Assistant Store Manager contributes to maintaining and strengthening Sajes culture by proactively engaging in behaviours that align with Sajes values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

• Attract, hire and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores
• Engage, develop and retain Team Members by leveraging their expertise and unique skillsets
• Create and maintain a succession strategy
• Administer mid‑year and annual reviews; set goals and deliver feedback regularly with direct reports
• Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business
• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic conversion, loyalty program growth and labour targets
• Display strong business acumen and analytical skills to grow the store business
• Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members
• Uphold presentation standards and assess and action merchandising opportunities to elevate the in‑store experience
• Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in‑store experience
• Take a proactive and innovative approach to growing the business through community outreach
• Inspire and uplift your team through coaching, collaboration and by embodying our core values
• Choose culture first in everything you do with a commitment to personal growth and self‑awareness
• Create a team environment where all Team Members consistently experience a sense of belonging and inclusion

Applicant Requirements

• Leadership – you’re an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail experience – has a deep understanding of the Retail environment; an expert in delivering experiences to community members and has proven sales floor experience
• Leadership
• Getting product on people – you’re excited to share our product with people and educate on how our unique formulations elevate wellness
• Community connector – leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success – has achieved or exceeded success metrics 90% of the time throughout career; performance reviews are in the top echelon; has proven growth story in their professional or personal life
• Stamina and positive attitude – thrives in a challenge; is solutions focused; will see bright side of situations despite adversity and never gives up
• Never satisfied with the status quo – understands the need for constant evolution of strategies that fit the needs of our ever‑changing business
• Wellness persona – you’re passionate about wellness and incorporate wellness into your everyday routine

Key Relationships

Reporting to the Store Manager

Required Experience

Manager

Key Skills

• Labor Cost Analysis
• Organizational skills
• Communication skills
• Store Management Experience
• Management Experience
• Retail Sales
• Guest Services
• Schematics
• Merchandising
• Cash Handling
• Supervising Experience
• Retail Management

Employment Type: Full-Time

Experience: years

Vacancy: 1